Scandic Bryggen

The hotel offers a memorable stay, with its unique feature being the availability of private saunas in some rooms, providing a luxurious and relaxing experience for guests. Situated directly on the harbor, it offers stunning views and is praised for its central location, making it an ideal base for Nordkapp visitors and sightseers exploring the town's attractions. Guests consistently highlight the excellent breakfast, comfortable rooms, and the exceptionally friendly and helpful staff. This hotel is well-suited for couples seeking a cozy getaway, ferry travelers needing a convenient stopover, and families who appreciate amenities like available sleds and spacious accommodations. To enhance your visit, consider requesting a room with a harbor view to enjoy the scenic surroundings, and if departing early, remember to pre-order a breakfast box from the reception.

Facilities & Amenities
The hotel provides a range of practical and unique facilities and amenities designed to enhance guest comfort. A 24-hour reception ensures assistance is always available, complemented by a fast lift for easy access to rooms. Guests appreciate the convenience of free hot drinks available in the lobby and a small shop for essential items. For those traveling with electric vehicles, EV chargers are a welcome addition. Unique offerings include a designated area for boot spike removal at the entrance and sleds available for guest use, adding to the local experience. While some rooms are equipped with kettles and televisions feature accessible HDMI ports, it's worth noting that not all rooms include fridges or bedside power outlets. The hotel notably lacks a dedicated dinner restaurant or bar, as these facilities have been closed for an extended period, and there is no on-site gym.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and conducive to a comfortable stay, often highlighting the comfortable beds adorned with quality sheets and pillows, ensuring a restful night's sleep. Many rooms are described as well-appointed, cozy, and offering nice views of the harbor, town, or surrounding mountains, with some even providing glimpses of the Northern Lights. The bathrooms are frequently noted for their cleanliness and ample space, with good hot water supply. However, some rooms are perceived as compact or on the small side. Recurring issues include reports of a persistent bathroom odor or mold from shower vents, weak or low water pressure, and bad ventilation. Guests have also mentioned problematic doors, instances of skipped cleaning, and old or worn blackout curtains that are ineffective against the midnight sun, sometimes appearing filthy. Additionally, some rooms have an old smell, can be cold on arrival, show signs of poor maintenance like dirt in tile grout, and suffer from poor soundproofing, particularly in connecting rooms.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise, with many guests describing it as excellent, amazing, and outstanding due to its delicious quality and wide variety of options. The buffet offers a plentiful selection of both hot and cold dishes, and guests particularly enjoy the harbor views from the dining area. For those with early departures, the availability of a pre-ordered breakfast box is a much-appreciated service. However, feedback on breakfast is not entirely uniform; some guests found it to be average or a disappointment, especially if arriving later in the morning when items like bacon or eggs might be depleted, or warm dishes are no longer hot. A few reviews also suggested that food might not be freshly cooked every hour. It is important to note that the hotel does not offer a dinner restaurant or bar, as these facilities have been closed for an extended period.

Location & Accessibility
The hotel boasts a highly advantageous central location, positioned directly on the harbor and providing beautiful views of the surrounding area. Its prime spot places guests within easy walking distance of the town's main shops, a shopping center, and various restaurants, typically reachable within 5 to 15 minutes. This makes it an ideal and convenient base for sightseeing and exploring the local area, as well as for those planning a visit to Nordkapp. For travelers arriving by ferry, the Hurtigruten ferry terminal is also just a 10-minute walk away. A significant convenience for guests is the provision of free parking, including EV chargers, though a permit from reception may be required. While the location is largely praised, some guests have noted that the parking lot can be small, confusing, and lack clear markings, occasionally leading to challenges in finding a proper spot.

Staff & Service
The staff at the hotel are predominantly lauded for their friendly, welcoming, helpful, and accommodating demeanor, with many guests highlighting instances where employees went out of their way to assist. Examples include arranging alternative travel, providing early check-ins, offering room upgrades, preparing breakfast boxes for early departures, and assisting with EV charging. The check-in and check-out process is generally described as smooth and quick. However, a minority of guests reported unfriendly or unprofessional interactions during check-in or check-out. A notable concern raised by some guests involves being relocated to another hotel without prior consent, often attributed to "plumbing issues" or overbooking, which was perceived as a significant inconvenience and a "trick" by some. Additionally, a few guests experienced poor customer service or found that loyalty program benefits were not honored during their stay.

Additional Information
This hotel offers several unique and practical aspects for guests. It stands out as being open year-round, providing a reliable accommodation option in a remote region. The hotel actively promotes sustainability efforts, encouraging guests to participate in water conservation, and provides modern conveniences like HDMI ports on TVs for personal device connectivity. For guests traveling with pets, the hotel maintains a pet-friendly policy. While free parking is available, guests should remember to obtain a parking permit from the reception. It is important to note that some rooms are designated as connecting rooms, which, combined with reported poor soundproofing, can lead to noise issues from adjacent rooms. Furthermore, some guests have encountered computer system issues at the front desk, though these were typically resolved. A recurring operational challenge involves instances where guests were relocated to other hotels due to booking conflicts, causing considerable dissatisfaction.