Scandic Havet

The hotel is widely recognized for its spectacular top-floor restaurant and bar, offering breathtaking views that captivate guests. This feature, combined with an outstanding breakfast and generally friendly staff, creates a memorable experience. It is an excellent choice for sightseers and couples seeking scenic vistas and a romantic atmosphere, while its central location and good facilities also make it suitable for business travelers. Families appreciate the spacious rooms and convenient access to city attractions. However, some guests have reported significant issues with the check-in process, including long waits and unexpected relocations, and occasional concerns regarding room cleanliness. To ensure a smoother stay, it is advisable to confirm your reservation details and inquire about the availability of the top-floor amenities, as they are sometimes reserved for private events. Requesting a room on a higher floor is also recommended to fully enjoy the impressive views.

Facilities & Amenities
The hotel features a prominent top-floor bar and restaurant, which many guests praise for its stunning views, though some have noted an unpleasant kitchen smell and an outdated interior in the bar area. While the fitness center is available, several reviews describe it as small with limited equipment and poor air circulation. Wi-Fi connectivity is generally available, but some guests experienced initial difficulties. Rooms are equipped with a refrigerator and a kettle, though some found only tea bags provided without coffee. The television system receives mixed feedback, with many guests expressing disappointment over a limited channel selection and the inability to cast content from personal devices or connect via HDMI. The elevators are noted for their efficiency. Some rooms include a shared balcony, which can sometimes lead to privacy concerns.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is varied. Many guests found their rooms to be clean and comfortable, with good beds ensuring a restful sleep. However, a notable number of reviews highlighted significant cleanliness issues, including unwashed toilets, stained carpets, hair in shower drains, and rooms not being cleaned daily or having bins emptied. Some rooms were described as worn out with loose wallpaper or dents. Noise levels are a recurring concern, with reports of considerable sound from adjacent rooms and hallways, and windows that rattle in windy conditions, impacting sleep quality. The bathrooms received mixed comments, with some praising their spaciousness and good water pressure, while others noted clogged showers, water spillage, cold tiled floors, and a lack of basic amenities like shower caps. Room temperature control is a frequent complaint, with many rooms being either too cold or excessively hot, and windows often only opening slightly, leading to poor ventilation.

Dining & Food Quality
The breakfast consistently receives overwhelmingly positive reviews, with guests describing it as excellent, superb, and offering a wide variety of options, including healthy choices and gluten-free alternatives. The coffee is also highly regarded. However, some minor criticisms include the breakfast finishing early, occasional messiness, and certain items running out or being misplaced. The restaurant, Roast, located on the top floor, garners mixed opinions; while some guests enjoyed high-quality meals and the atmosphere, others reported disappointing experiences with rubbery meat, overly salty vegetables, and a general lack of flavor. The bar area, despite its impressive views, has been criticized for an unpleasant smell of fried fish and an uninviting interior. Additionally, some guests were frustrated by the bar being closed for private events during their stay, limiting their dining and social options within the hotel.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly on the harbor and within easy walking distance of numerous attractions, shops, and restaurants. Its proximity to public transportation, including ferries and buses to the airport, is also highly appreciated, making it a convenient base for exploring the city and beyond. Parking is a frequently discussed topic, with many guests noting that the hotel does not offer its own dedicated parking. Instead, guests must rely on public parking options nearby, which are often described as expensive and sometimes difficult to navigate, particularly the ticketless payment processes in local garages. Despite these parking challenges, the overall accessibility and prime position of the hotel are consistently highlighted as major benefits for visitors.

Staff & Service
Staff and service receive varied feedback. Many guests commend the friendly staff for their helpfulness and attentiveness, particularly highlighting positive interactions with reception and restaurant personnel. However, a notable number of reviews describe the check-in process as problematic, with long waiting times, instances of overbooking leading to unexpected relocations, and some reception staff being perceived as uninterested or unhelpful. Housekeeping service is a common point of contention; while some rooms were found to be thoroughly cleaned, many guests reported that their rooms were not cleaned daily, towels were not changed, and bins were not emptied unless specifically requested. Communication regarding hotel amenities, Wi-Fi access, and restaurant hours was also inconsistent, leading to frustration for some visitors.

Additional Information
Several guests experienced significant inconvenience due to unexpected relocations or overbooking upon arrival, leading to stressful situations and negative first impressions. The top-floor bar and restaurant are occasionally closed for private events, which can disappoint guests hoping to utilize these popular amenities. Rooms generally lack a telephone for contacting reception, requiring guests to visit the front desk for any inquiries. The television system in rooms often does not support casting from personal devices or HDMI connections, limiting entertainment options. Many reviews indicate issues with room temperature control, with the air conditioning often being ineffective or non-existent, leading to uncomfortable stays. Furthermore, guests frequently mentioned dirty windows obstructing the views and a general lack of storage and conveniently located power outlets in the rooms. Some guests also reported credit card billing discrepancies after their stay.