Scandic Waskia

The hotel offers a unique experience, characterized by its ongoing renovations that have brought a fresh look to many areas while some older sections remain. Its signature feature is its seaside location with direct indoor access to Tropiclandia, making it an excellent choice for families and those seeking a tranquil natural setting. Guests frequently highlight the quality of the breakfast and the friendly, attentive staff. For pet owners, the hotel is welcoming, though specific room types are required. To make the most of your stay, be aware of the renovation work, which may affect access to some facilities, and consider the distance to the city center, which is easily walkable in summer but may require transport in colder months.

Facilities & Amenities
The hotel features a fitness center with basic equipment, including a crosstrainer, treadmill, and weights, which guests find adequate for a workout. While some facilities like the sauna have experienced limited availability or closure due to ongoing renovations, guests appreciate the presence of a playroom for children, though some note it could benefit from better cleaning and more modern toys. Free Wi-Fi is available, and the hotel offers free bikes for guest use, complete with helmets. An ironing room is provided, though some guests have found the equipment to be old or lacking essential supplies like water.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied, largely depending on whether the room has been recently renovated. Many guests praise the clean, spacious, and modernized rooms with comfortable beds and peaceful colors, some even featuring sea views and remote-controlled curtains. However, some unrenovated rooms are described as dated, with worn surfaces and a lack of cabinet space. Bathrooms, in particular, often receive criticism for being small, outdated, having poor drainage in showers, or lacking counter space and toilet brushes. Noise from neighboring rooms, corridors, or even outside (like car bass) can be an issue, and some rooms lack essential amenities such as a mini-fridge, kettle, or in-room phone.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, described as excellent, varied, and plentiful, with a wide selection of options including fresh and well-prepared food, and a dedicated section for gluten-free products. The restaurant offers a pleasant atmosphere with sea views, enhancing the dining experience. While the breakfast coffee is generally well-regarded, some guests have noted minor issues with certain items, such as cold bacon or dry vegetables. Dinner experiences are more mixed; some find the food to be good, while others consider it expensive and occasionally disappointing, with slow service being a recurring comment.

Location & Accessibility
The hotel boasts an excellent location right by the sea, surrounded by nature, offering beautiful views and opportunities for walks. Its direct indoor connection to Tropiclandia is a significant advantage, especially for families. The hotel is situated approximately 2-3 kilometers from the city center, making it walkable during summer months, though guests often opt for taxis or other transport in winter. It is also conveniently located for those arriving via the ferry terminal. Ample free parking is available on-site, making it a convenient choice for guests traveling by car.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor and willingness to assist with requests, contributing significantly to a positive stay. The check-in process is generally described as smooth and efficient. While most interactions are positive, some guests have noted occasional language barriers with restaurant staff not speaking local languages, and there have been isolated reports of housekeeping issues, such as rooms not being cleaned during multi-night stays or towels being changed despite sustainability requests.

Additional Information
Guests should be aware that the hotel is undergoing major renovations expected to continue until spring or autumn 2024. This work impacts several aspects of the stay, including the lifts being out of service, requiring guests to use steep circular stairs, and temporary access routes that may involve walking outdoors between the reception, restaurant, and rooms. Construction noise, particularly in the mornings, has been noted by some. The hotel maintains a pet-friendly policy, welcoming dogs in specific room types, though guests must contact the hotel in advance to arrange this. Some rooms notably lack in-room phones, requiring direct visits to the reception for assistance.