Hotel Scottish Inns & Suites Allentown, USA - www.trivago.com

Hotel Scottish Inns & Suites Allentown (Allentown, USA)

Hotel Scottish Inns & Suites Allentown (Allentown, USA)

About Hotel Scottish Inns & Suites Allentown

Hotel Scottish Inns & Suites Allentown is located in the Lehigh Valley of eastern Pennsylvania just off the Lehigh Valley Thruway. Room choices are queen and king deluxe rooms and suites. All rooms feature cable TV with HBO, a coffee maker, a microwave, a refrigerator, and high-speed Internet. Business travelers are supplied with free WiFi service. Scottish Inns & Suites offers free parking and an outdoor pool. 24-hour reception is available and guests can take advantage of free daily newspapers and free coffee in the lobby. There is an onsite laundromat. A complimentary continental breakfast is offered. Nearby restaurants are Denny's Diner, Bethlehem Diner, and Taste of Italy Bar & Grill. The hotel is close to Lehigh Valley International Airport and Coca-Cola Park and is within easy drives of Dorney Park and Wild Water Kingdom Amusement Park. Theaters, nightlife, and recreational activities are also nearby.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

5.6
trivago Rating Index based on 1145  reviews from:
  • Location
    Good  7.9 / 10
  • Rooms
    Okay  4.8 / 10
  • Service
    Okay  5.8 / 10

Positive Reviews

positive:

Extremely cheap rate

The rates of this hotel are extremely cheap, especially when booking online rather than paying at the service desk. It is a basic stay, but the rooms have been recently renovated and there are extra features in rooms, such as microwaves, refrigerators, and premium cable TV channels.

positive:

Good for a quick night's sleep

Since the hotel has such quick access to the local highway, it makes for a convenient stop late at night. There are also many restaurants in the immediate area.

positive:

Personal requests granted

Guests who make personal requests known will likely get those granted easily and without fuss. Asking for nonsmoking rooms or rooms with certain features will be met with and guests can also change rooms if theirs is not to their liking. The 24-reception is a bonus for late-night travelers and those booking more than one night will likely receive more personal service, sometimes leading to discounts or upgrades.


Negative Reviews

negative:

Cleaning and maintenance staff missing in action

There are many problems with cleaning and maintenance. The rooms are old and dusty and dirty. Housekeeping gives a cursory service, rather than the deep cleaning needed. Maintenance personnel seems to be completely lacking as rooms have holes in the walls and ceilings and many plumbing problems.

negative:

Asthmatics beware

Smoking smells permeate the entire building and the smells are strong in every area, from the lobby to the rooms. Even rooms that are labeled nonsmoking can still have that odor and the smell seems to seep between the rooms.

negative:

Management needs management training

When issues or problems are brought to management, these often result in unpleasant and unhappy customer service experiences. Language does seem to be a barrier. There are also frequent billing issues that are never fixed to customer's needs.


All amenities

Hotel facilities
  1. Express check-in
  2. Car park
  3. Outdoor swimming pool
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
Room facilities
  1. Shower
  2. Television
  3. Central heating
  4. Air conditioning

Cleanliness policies

  • Online check in/check out

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