Seasons Inn Traverse City

This hotel offers a notable value, particularly appealing to pet owners and budget travelers seeking a comfortable stay. Its recently renovated rooms provide a modern and clean environment, often exceeding expectations for the price point. Guests frequently highlight the comfortable beds and the convenience of the pool and hot tub facilities. While many appreciate the friendly staff and their helpfulness, some experiences with service have been inconsistent. The hotel is well-suited for families looking for an affordable base and short-stay guests needing a clean place to rest. However, feedback on cleanliness is mixed, with some reporting issues despite the renovations. To ensure a pleasant visit, guests should consider bringing earplugs due to potential noise from thin walls and slamming doors, and it is advisable for pet owners to confirm specific pet policies upon booking.

Facilities & Amenities
The hotel provides a range of facilities and amenities aimed at enhancing guest convenience and comfort. The pool and hot tub area is a popular feature, often praised for being clean and well-maintained, though some guests have noted instances of cold water in the hot tub or cloudy pool conditions. Free Wi-Fi is available and generally considered adequate for basic online activities and work. Rooms are equipped with a refrigerator and microwave, which are appreciated for storing food and heating meals, although a few guests reported issues with cleanliness or functionality. A large television with a good selection of channels is typically provided, though some experienced connectivity issues. While shampoo, conditioner, and body wash dispensers are present in bathrooms, they are sometimes found to be empty. Guests have also mentioned the elevator carpet appearing dirty and the doors throughout the hotel, including room and hallway doors, often slamming loudly, which can be disruptive.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort presents a mixed picture. Many guests commend the recently updated rooms for their modern appearance and overall tidiness, often noting the presence of hardwood-looking floors which contribute to a clean feel. However, a significant number of reviews highlight concerns regarding floor cleanliness, with reports of stickiness, sand, or visible dirt upon arrival. Bed comfort is frequently praised, with many finding the mattresses to be very soft and conducive to a restful sleep, though some found them too soft, worn, or high. Noise levels are a recurring issue, primarily due to thin walls and the frequent slamming of doors in hallways, which can disturb sleep. Bathrooms are generally described as spacious and equipped with quality toiletries, but some guests encountered issues such as slow drains, clogged sinks, or uncleaned surfaces. Room size is often noted as small, with limited space for luggage.

Dining & Food Quality
Feedback regarding dining and food quality, particularly the complimentary breakfast, is largely negative. Most guests express disappointment, stating that the continental breakfast is minimal and often does not meet expectations set by advertising. Common offerings include basic cereals, toast, and small, dry muffins. Coffee is frequently criticized for being lukewarm, burnt, or of poor quality, with some guests noting the use of powdered creamer. Availability of items like yogurt can be inconsistent, and there are often no substantial options such as eggs, bagels, or hot food. Many guests found the breakfast area to be unappealing or not well-maintained, with items not being refilled promptly. Consequently, many guests choose to seek breakfast options elsewhere, as the provided selection is often deemed insufficient for a satisfying start to the day.

Location & Accessibility
The hotel's location is consistently highlighted as a significant advantage, offering convenient access to various local attractions and amenities. It is situated within easy walking distance of restaurants, stores, and recreational spots like Pirate's Cove, making it ideal for exploring the area. Guests appreciate its proximity to the Bay and the State Park, with some noting direct access to the TART biking/hiking trail from the parking lot. While the hotel is close to downtown, some guests found the main road busy and challenging to cross on foot. Parking is generally described as plentiful and easily accessible near the entrances. However, the hotel's signage is often noted as small and difficult to spot, leading to some challenges in locating the property, and the exterior appearance can be deceiving, leading some to initially perceive the surrounding area as less inviting.

Staff & Service
The staff and service at the hotel receive mixed but generally positive feedback. Many guests commend the staff's friendliness and helpfulness, describing them as polite, accommodating, and attentive to requests for extra items like towels or coffee. The check-in process is often noted as quick and efficient, contributing to a smooth arrival. However, a recurring concern is the frequent absence of staff at the front desk, requiring guests to call a number and wait for assistance, which can be frustrating. While some praise the housekeeping crew for their efforts, others report inconsistencies, such as rooms not being cleaned daily or only partial service being provided, like picking up dirty towels without making beds or emptying trash. Some guests also experienced unresponsiveness or perceived rudeness from certain staff members, particularly when addressing complaints or issues.

Additional Information
A significant aspect of the hotel is its pet-friendly policy, making it a popular choice for traveling pet owners. While many appreciate the ability to bring their animals, some guests have noted specific rules, such as the requirement to take pets along when leaving the premises, which is not always communicated upfront. The hotel has undergone recent renovations, with many rooms featuring updated decor and hardwood-looking floors, contributing to a fresh and modern feel that often surprises guests given the exterior. This contributes to the hotel's reputation for offering good value for the price, especially compared to other accommodations in the area. Guests also appreciate thoughtful touches like Bath & Body Works toiletries in the bathrooms and the availability of cookies and coffee with good creamer in the lobby throughout the night.