Hotel Serawa Moraira

The hotel offers a serene and tranquil escape, characterized by its Mediterranean design and a peaceful ambiance that permeates its beautiful gardens and inviting pool area. Guests consistently praise the exceptionally friendly and attentive staff, the comfortable accommodations, and the high-quality dining experience, particularly highlighting the exquisite restaurant. This makes it an ideal choice for couples seeking a romantic and peaceful getaway, solo travelers looking for tranquility, and sightseers who appreciate a quiet base near coastal attractions. The hotel’s commitment to creating a relaxing environment is frequently noted, providing a perfect setting for unwinding. To enhance your stay, consider requesting a room with a terrace for an even more relaxing experience, as these are often spacious and offer pleasant views. Additionally, guests recommend exploring the charming local coves for delightful dining opportunities, which are easily accessible from the hotel.

Facilities & Amenities
The hotel offers a range of facilities designed for relaxation and convenience. The swimming pool is frequently described as beautiful, featuring salt water and set within a tranquil garden, though some guests noted issues with mosquitos and a lack of sufficient umbrellas for shade. A few guests also found the pool water to be too warm, and there were isolated reports of lifting tiles causing minor injuries, as well as concerns about unsupervised use. The spa area is highlighted as spectacular and intimate, with options for private use, though it comes at an additional cost. Some guests wished for amenities like robes and proper changing facilities within the spa, and noted minor maintenance issues such as a flooding jacuzzi. The fitness center is available, but some found it to be small with outdated equipment and poor ventilation. Free Wi-Fi is provided, though some guests experienced frequent disconnections requiring re-login. Convenient private parking is available on-site, generally found to be easy to use.

Cleanliness & Room Comfort
Guests generally commend the hotel's commitment to cleanliness, describing rooms as spotless and well-maintained. The beds are consistently praised for their exceptional comfort, ensuring a restful night's sleep. While many guests appreciate the modern design and amenities, feedback on room size and storage space is mixed; some found standard rooms to be small with limited wardrobe and luggage space, especially for longer stays, while junior suites were considered more spacious. A recurring point of feedback concerns the bathroom design, specifically the slatted, sliding doors which many guests found lacked privacy and sometimes did not close properly. In-room amenities typically include a small fridge, a safe, and a large television. However, some guests noted the absence of a minibar, kettle, or coffee machine, and limited plug sockets. Noise levels are generally low, contributing to a peaceful atmosphere, though occasional reports of sound transfer from corridors or neighboring rooms were mentioned.

Dining & Food Quality
The hotel's dining experiences receive considerable attention from guests. Breakfast is widely regarded as high-quality, featuring fresh and local products, with many appreciating the option for cooked-to-order eggs, such as omelettes and fried eggs, prepared by attentive staff. However, some guests noted a limited variety in the buffet, with items often being the same daily, and occasional issues with hot food becoming cold. Concerns were also raised about the lack of covers for food items, leading to birds and flies accessing the buffet. The hotel's restaurant is frequently lauded for its exquisite and delicious cuisine, with many highlighting the high quality of fresh, local ingredients and the skill of the chef. Specific dishes, including rice, seafood, and a unique pumpkin dessert, received high praise. While the food quality is excellent, some guests found the menu to be somewhat small or limited, particularly for half-board options. Service in the restaurant is generally described as good and attentive, though a few isolated comments mentioned slow or disorganized service.

Location & Accessibility
The hotel's location is a significant draw for many guests, offering a blend of tranquility and accessibility. It is situated in a quiet area, nestled among pine trees and fruit orchards, providing a peaceful retreat. Guests appreciate its proximity to local attractions, with numerous restaurants nearby. The hotel is conveniently located within a short walk, typically four to five minutes, to a charming cove and beach area, which also features various dining options. While the town center of Moraira is a pleasant walk away, estimated at 25 to 30 minutes, guests note that this stroll offers scenic views. The hotel's setting is considered ideal for those who enjoy walking and exploring the coastal surroundings. For guests arriving by car, private parking is available on-site, which is generally described as easy to use and free of charge, though some minor feedback mentioned lighting in the parking area.

Staff & Service
The hotel staff consistently receives outstanding praise, being a highlight of many guests' stays. They are frequently described as exceptionally friendly, helpful, and attentive, contributing significantly to a welcoming atmosphere. Guests appreciate their professionalism and willingness to go above and beyond to ensure a comfortable experience. The check-in process is often noted as quick and efficient, setting a positive tone from arrival. Many reviews highlight individual staff members for their warm smiles, positive attitudes, and dedication, making guests feel at home and well-cared for. Whether assisting with requests, providing local recommendations, or simply engaging in pleasant interactions, the team's commitment to excellent customer service is a recurring theme. This high level of personal attention and genuine hospitality is a key reason why many guests express a strong desire to return, emphasizing the staff's role in creating a memorable and enjoyable visit.

Additional Information
For guests considering a stay, there are a few additional points to note. While the hotel offers a beautiful spa, access to this facility typically incurs an extra payment, which some guests found unexpected. The hotel promotes an eco-friendly concept, aiming for sustainability, though some guests observed practices, such as towel changes, that seemed inconsistent with this theme. Regarding in-room amenities, guests should be aware that standard rooms generally do not include a minibar, kettle, or coffee machine, and there is no room service available, which some travelers might expect from a hotel of this category. The hotel occasionally hosts events, which, while adding to the vibrancy, can sometimes lead to increased noise levels that may be audible from guest rooms. Furthermore, some guests noted a limited selection of English television channels, which might be a consideration for international visitors.