Sercotel Rosellón

The hotel is highly regarded for its stunning Sagrada Familia views, particularly from its rooftop bar and many guest rooms, making it a signature feature. Its prime location near the iconic basilica, coupled with attentive staff and an excellent breakfast, contributes to a memorable stay. The hotel is an ideal fit for sightseers and couples seeking romantic vistas, as well as families and business travelers who appreciate convenience and comfort. To enhance your experience, consider booking a room with a direct view of the Sagrada Familia, and be sure to visit the rooftop bar, especially at sunset, for breathtaking panoramic views. Guests also suggest taking advantage of the hotel's proximity to the basilica for early morning photo opportunities before the crowds arrive.

Facilities & Amenities
The hotel offers a highly popular rooftop bar and terrace, which is a major draw for guests seeking unparalleled views. While there isn't a traditional swimming pool, the rooftop provides a vibrant atmosphere for relaxation and socializing. Guests appreciate the convenience of free Wi-Fi throughout the property, ensuring connectivity. The lobby area provides a complimentary coffee machine and water, a thoughtful touch for guests on the go. Rooms are equipped with a fridge, adding to guest convenience. Some guests noted the absence of a kettle or coffee/tea replenishment in the rooms, and a few wished for a dedicated concierge service.

Cleanliness & Room Comfort
Guests generally find the rooms and the hotel overall to be very clean and well-maintained. Many reviews highlight the comfortable beds and spacious bathrooms, with some rooms featuring good showers. The provision of ample amenities such as toothbrushes, shower gel, and hairbrushes is also frequently appreciated. However, feedback on room comfort is mixed. Some guests found their room size to be small or tight, and a recurring issue is the temperature control, with many reporting rooms being too hot due to centralized heating that cannot be adjusted individually, especially when the air conditioning is not active during cooler months. There are also mentions of noise levels from the street, a nearby park, or hallways, and some bathrooms showed signs of rust or mold in fixtures, or had leaking showers.

Dining & Food Quality
The hotel's breakfast buffet consistently receives high praise for its quality, variety, and extensive selection. Guests enjoy a wide array of options, including hot food, pastries, cheeses, and meats. The presence of a fresh orange juice station and sparkling wine (Cava) is a delightful addition. The rooftop bar also offers tapas and small bites that are generally described as tasty and well-presented. While many enjoy the cocktails and food on the rooftop, some guests have expressed mixed opinions on the drink quality, finding them occasionally overpriced, too sweet, or watered down. Service at the rooftop bar can sometimes be slow, and some breakfast items were reported as cold.

Location & Accessibility
The hotel boasts an excellent central location, being just steps away from the Sagrada Familia, which is a significant advantage for sightseers. Its proximity to the metro station and public transportation makes it incredibly easy to explore other parts of the city. Guests appreciate being within easy walking distance of numerous quality restaurants and a supermarket, providing convenient dining and shopping options. The area is generally considered safe. While the location is overwhelmingly positive, some guests noted that the immediate surroundings have changed over time, with less traditional Spanish influence. Parking is available, though some guests found it to be expensive.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the professional and welcoming attitude of the reception team, often noting a quick check-in process and a willingness to accommodate requests. Housekeeping is also frequently commended for being attentive and ensuring rooms are clean. However, there is some mixed feedback regarding the front desk, with a few guests reporting instances of rude or unwelcoming behavior. Some guests also experienced slow service at the rooftop bar or issues with key cards frequently deactivating, requiring multiple trips to the reception.

Additional Information
Guests should be aware that while hotel residents typically enjoy free access to the popular rooftop bar, non-guests may be charged an entry fee that is not always deducted from their consumption. A common recurring issue is the room key cards frequently deactivating, requiring guests to have them reset at the reception. The hotel's temperature control system is centralized, meaning individual room thermostats may not allow for personal adjustment, leading to some rooms feeling too warm, especially when the air conditioning is not active. The televisions in the rooms primarily offer Spanish channels, with no access to English channels or streaming services like Netflix or YouTube. The hotel offers luggage storage for early arrivals or late departures, and there are convenient laundry facilities located nearby.