Hotel Sharing

This hotel offers a practical and budget-friendly stay, particularly appealing to car travelers due to its highly convenient underground parking. It serves as a suitable option for groups, including school trips, and those seeking easy access to the highway or the airport bus stop. While some guests appreciate its quiet atmosphere, others note its unique dual function as both a hotel and a social residence, which contributes to a diverse environment. This characteristic, along with its value-for-money proposition, makes it a memorable choice for budget travelers who prioritize functionality over luxury. To ensure a smooth experience, guests are advised to utilize the secure parking and be prepared for a multicultural setting, which some find adds to the authenticity of their stay.

Facilities & Amenities
The hotel provides a highly valued underground parking garage that is free, covered, and secure, offering peace of mind for guests traveling by car. While access to the garage often requires a phone call to reception, its convenience is frequently highlighted. Many rooms and apartments are equipped with a kitchenette, though some guests note the absence of basic cleaning supplies like sponges or detergent. Free Wi-Fi is available and generally reported as fast and stable, allowing guests to stay connected. However, the elevators are a recurring point of concern, often described as slow, busy, and occasionally out of service. Rooms typically include a kettle, mini-fridge, and hairdryer, adding to guest comfort. Some guests mention issues with the television, citing poor positioning or lack of remote control, and the air conditioning or heating system, which can be centrally controlled and sometimes results in rooms feeling cold.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. While many guests praise the daily cleaning and overall tidiness of their rooms, some report issues such as dust in corners, hair in showers, or general uncleanliness in corridors. The beds receive varied comments; some find them comfortable with warm quilts, while others describe them as too small, hard, or prone to separating when two single beds are pushed together. Noise levels are also inconsistent, with some guests enjoying a quiet stay, while others are disturbed by noisy neighbors, street sounds, or children in the corridors, suggesting thin walls. Bathrooms are generally clean, featuring powerful hot showers, but some are described as small or having broken tiles. Issues with room doors not closing properly, detached handles, or a lack of sufficient electrical sockets are also mentioned, impacting overall comfort and security.

Dining & Food Quality
The breakfast experience garners diverse opinions. Most guests find it satisfying and abundant, offering a classic continental spread including croissants, savouries, coffee, tea, fruit, and cereals. Some reviews specifically mention the availability of bacon, yogurt, cheese, and various spreads. However, a few guests describe the breakfast as minimal or note that items are not consistently refilled. The dinner and restaurant services receive more critical feedback, with some guests describing the food as inedible, frozen, or served on dirty plates, and service as rude. The hotel's bar area is also mentioned, with some observations about staff consuming items and occasional unprofessional service. Overall, while breakfast can be a positive aspect for many, the dining options beyond that are a point of concern for some visitors.

Location & Accessibility
The hotel's location is a significant point of discussion, situated in a peripheral, popular neighborhood on the outskirts of the city center. While not central, it offers excellent accessibility due to its proximity to public transportation, with a bus stop directly in front and tram line 4 nearby, providing easy and direct connections to the city center within 25-30 minutes. Its location near the highway makes it very convenient for guests arriving by car. For stadium visitors, the hotel is also well-positioned, typically a 10-15 minute drive away. However, the surrounding neighborhood receives mixed reviews, with some guests finding it quiet and safe, while others express concerns about its appearance, describing it as unkempt, dodgy, or potentially unsafe, particularly for solo female travelers.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness and helpfulness. Guests frequently highlight their availability, attentiveness, and professional demeanor, noting that many are multilingual and able to communicate effectively in English, Italian, and Spanish. The reception operates 24 hours, facilitating flexible check-in and check-out processes, which many guests appreciate. While most experiences with check-in are positive, some mention it can be slow. Housekeeping is generally reported to clean rooms daily, contributing to a pleasant stay. However, a few isolated incidents mention staff entering rooms without explicit permission, which is a significant concern. Overall, the dedication of the staff to providing good service is a recurring positive theme in guest feedback.

Additional Information
A prominent aspect of the hotel is its mixed-use nature, functioning partly as a hotel and partly as a social housing or reception center. While management states these zones are distinct, guests frequently report the presence of other residents, which contributes to a unique atmosphere. A common and significant complaint is the pervasive presence of strong food odors, such as garlic, curry, or spices, throughout the corridors and sometimes even entering guest rooms. Issues with temperature control are also noted, with some rooms being cold due to central heating systems that guests cannot adjust individually. Isolated but serious concerns include reports of cockroaches in rooms and common areas, as well as problems with elevator functionality, including slow operation, frequent blockages, and uncleanliness.