Hotel Sheraton Albuquerque Uptown (Albuquerque, USA)

Sheraton Albuquerque Uptown has facilities to cater pets. There is a large island of grass in the parking lot with bags and a trash can for dogs to relieve themselves. Moreover, your pet will appreciate the grass since a lot of Albuquerque's landscaping is gravel.

The staff at the front desk will not hesitate to fill you up with information about the hotel and nearby tourist destinations. They will try politely to make a small talk and know your current opinion about the hotel so they can find ways on improving the state of your stay.

Staff members have a reputation for being accommodating, friendly, and hardworking. They will ensure that everything runs smoothly during your stay. Moreover, they are extremely approachable and can communicate well.

The room's lights are quite inadequate for reading and some of the bulbs were burned out. The Internet was a charge item in the room and the free lobby Internet doesn't always work. If you're having any of these problems, you can always visit their business center where facilities are designed for business travelers.

From the hallway to the rooms, guests complained about the stains in the carpet. Many guests even reported to never walking in their rooms barefoot in the fear of the dirty carpets. Rooms are refundable, however you can ask for a room replacement if this issue bothers you.

Some guests reported how the housekeeping staffs forget to take out the trash from their rooms. Some further commented poor vacuuming, dusting, and bathroom cleaning. However, you can always ask the staff to clean your room again if you are unsatisfied with their services.