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    Hotel Sheraton Santo Domingo (Santo Domingo, Dominican Republic)

    Hotel Sheraton Santo Domingo (Santo Domingo, Dominican Republic)

    About Sheraton Santo Domingo

    Sheraton Santo Domingo features an outdoor pool, a spa and fitness center, and two dining venues. The hotel is situated near the city’s historic Colonial zone overlooking the Caribbean. Rooms at Sheraton Santo Domingo feature floor-to-ceiling windows, Sheraton Sweet Sleeper beds, flat-screen TVs, and private bathrooms. Select rooms offer spectacular waterfront views. Other features of the hotel include complimentary computers with high speed internet connections in the lobby, space for hosting meetings and events and complimentary parking. The spa and fitness center is complete with a cardio and weights room, steam rooms and a sauna. The hotel is home to two cafes: Café Casabe serves breakfast, lunch and dinner daily while Link Café is the place to go for snacks and drinks. Points of interest in the vicinity of the hotel include the National Museum of History and Geography, and the Port of Santo Domingo.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa(Unavailable)
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.3
    trivago Rating Index based on 15080  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  (8.6 / 10)
    • RoomsVery good  (8.4 / 10)
    • ServiceExcellent  (8.7 / 10)
    • CleanlinessExcellent  (8.8 / 10)
    • Value for moneyVery good  (8.2 / 10)

    Positive Reviews

    positive:

    Excellent facilities and amenities

    Guests agree the facilities around the hotel are excellent. Reviewers say the pool area is relaxing and picturesque, the gym is well-equipped and maintained, and general décor around the hotel is appealing. The lobby in particular is regarded as very welcoming, with many guests highlighting this feature.

    positive:

    Quality service from friendly staff

    Most reviewers mention the service at the hotel, commenting that it is efficient and warm. Staff are knowledgeable about the area, attentive and polite, according to reports.

    positive:

    First-rate food and room service

    The on-site restaurant reportedly serves delicious dishes at all times of day, with past guests commending breakfast, lunch and dinner at the hotel. The compliments extend to room service, which guests agree is excellent.


    Negative Reviews

    negative:

    Some cost concerns

    Some cost concerns A number of guests felt the hotel in general was overpriced. Many thought their room should have been more impressive for the price they paid, while others mention specific services such as the café, where menu items were too expensive.

    negative:

    Lack of free Wi-Fi

    Some reviewers were unhappy with the fact that Wi-Fi is not available free of charge in rooms - only in public areas. Many feel it is too much to charge for Wi-Fi, while others say it was unusually expensive.

    negative:

    Does not compare well with local hotels

    A small number of guests, most of whom mention their concerns about the cost of their accommodation, felt the hotel was not of the same value as others in the area. Some who have travelled a little in Santo Domingo say they have paid less and received more at other locations.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Solarium
    6. Hot tub
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Elevator
    6. Gym
    7. Parking
    8. Terrace
    9. Bell service
    10. Pets allowed
    11. Hotel bar
    12. Pool bar
    13. Outdoor swimming pool
    14. Convenience store
    15. Conference rooms
    16. Non-smoking rooms
    17. Computer with internet
    18. Restaurant
    19. 24-hour reception
    20. On-site boutique shopping
    21. Snack bar
    22. Deck chairs
    23. Towels at the pool
    24. Laundry service
    25. WiFi in public areas
    26. Room service
    27. 24-hour room service
    28. Shoe cleaning
    29. Doctor on site
    30. Car rental
    31. Concierge
    32. Airport shuttle
    33. Free WiFi in public areas
    34. Valet parking
    35. Pool
    36. Luggage storage
    37. Multilingual staff
    38. Free WiFi
    39. Breakfast
    40. Kids' pool
    41. Regular disinfection
    42. Hand sanitizer provided
    43. Temperature screening
    44. Masks provided
    45. Safe distance
    46. Response protocol
    47. Online check in/check out
    48. New safety protocols
    49. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. In-room accessibility
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Electric kettle
    8. Air conditioning
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Telephone
    15. Safe
    16. WiFi
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Outdoor grill
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Indoor tennis court
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    365 George Washington Avenue,  I02-05,  Santo Domingo,  Dominican Republic
    Telephone: +1(809)2216666 | 

    Frequently Asked Questions about Sheraton Santo Domingo

    • Is there a pool area at Sheraton Santo Domingo?

      Yes, Sheraton Santo Domingo offers 2 pool areas.

    • Are pets allowed at Sheraton Santo Domingo?

      Yes, Sheraton Santo Domingo has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Sheraton Santo Domingo?

      Yes, Sheraton Santo Domingo provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Sheraton Santo Domingo?

      Check-in at Sheraton Santo Domingo is available from: . Check-out time is by .

    • Where is Sheraton Santo Domingo located?

      Sheraton Santo Domingo is located in 365 George Washington Avenue, I02-05, Santo Domingo, Dominican Republic.

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