Sheridan Inn, BW Signature Collection

The hotel offers a unique and memorable stay, distinguished by its historic charm and meticulous restoration that transports guests back in time. Its signature feature is its ability to provide a living history experience, with each room uniquely named after a historical figure, immersing visitors in the rich heritage of the region. This makes it an ideal destination for history buffs and sightseers eager to explore the past, as well as couples seeking a romantic and distinctive getaway. Families can also appreciate the unique character and comfortable accommodations. Guests consistently praise the hotel's commitment to preserving its authenticity while providing modern comforts. To enhance your experience, consider inquiring about specific room types, as some offer traditional showers while others feature claw-foot tubs, and be aware that rooms generally do not include televisions or refrigerators, which contributes to the hotel's unique ambiance.

Facilities & Amenities
The hotel provides a range of facilities that enhance its historic appeal. Guests frequently commend the warm and inviting lobby, often featuring a cozy fireplace that creates a welcoming atmosphere. The spacious hallways are equipped with comfortable over-stuffed chairs, offering ample space for relaxation or quiet reading. Outside, a large lawn area and a charming porch with rocking chairs invite guests to unwind and enjoy the surroundings. For convenience, the hotel offers fast Wi-Fi throughout the property, ensuring guests can stay connected. Unique amenities include an intriguing art collection located in the basement, adding another layer of historical exploration. While the hotel maintains its historic character by not featuring televisions or refrigerators in the rooms, it does provide practical amenities such as luggage carts and an elevator for ease of access. The use of real keys for rooms further contributes to the authentic, old-world charm.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness and the overall comfort of its accommodations, with rooms frequently described as spotless and well-maintained. The comfortable beds and high-quality linens are often highlighted, ensuring a restful night's sleep. Many guests appreciate the renovated bathrooms, which typically feature charming claw-foot tubs; however, it is important to note that most rooms do not include a traditional stand-up shower, instead offering a hand sprayer, which some guests found less convenient or prone to making the floor wet. While some rooms are noted for being spacious, others are described as small or cramped, particularly those on upper floors where ceilings can be low. Feedback on noise is mixed, with some guests experiencing street noise, train tracks, or noisy AC units, though many still found their rooms quiet. Dim lighting was a minor concern for a few guests. Rooms are well-appointed with quality bathroom products, and some include coffee makers and even earplugs as a thoughtful touch.

Dining & Food Quality
The hotel offers a continental breakfast that receives mixed but generally positive feedback. Most guests find the breakfast to be good, featuring a selection of fresh fruit, yogurt, bread items, ham, and cheese. Many appreciate the inclusion of homemade pastries and scones. Coffee options include K-cups, with fresh-brewed pots available upon request. While some guests describe the breakfast as "excellent" or "delicious," others found the variety somewhat "limited" or "basic." The on-site restaurant, The Open Range, is highly praised for its food quality and attentive service. Guests rave about specific dishes like the pork chop, New York strip, and unique cocktails. However, a significant point for guests to note is that the restaurant and bar are sometimes closed or operate as a separate business, meaning charges cannot be added to the room bill. Despite this, the dining experience at The Open Range is consistently highlighted as a standout feature.

Location & Accessibility
The hotel boasts a highly advantageous central location, placing guests within easy walking distance of downtown Sheridan, including numerous shops, restaurants, and bars. Its attractive appearance from the street is complemented by plenty of parking available around the back of the property. While the hotel's proximity to train tracks adds to its historic charm for some, it can also be a source of noise for others, alongside the sounds from busy roads and traffic. Guests appreciate the convenience of being able to walk to local breweries and cultural attractions like the saddlery museum. However, some guests have noted that the parking area, while ample, can involve a long walk with luggage to reach the hotel entrance. Despite a single concern about the immediate neighborhood, the location is widely regarded as excellent for exploring the area on foot.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, with guests frequently praising their friendliness, helpfulness, and attentiveness. Many reviewers highlight the staff's genuine care and pride in the hotel, as well as their extensive knowledge of its rich history. The quick check-in process is often mentioned, and staff are generally accommodating of guest requests. Most guests describe their interactions as pleasant and efficient, contributing significantly to a positive stay. However, some guests have reported mixed experiences, including instances of non-communicative or less helpful front desk staff, particularly concerning late check-ins or complex issues like cancellations. The hotel is also noted for its dog-friendly service, though some pet owners have expressed confusion or dissatisfaction regarding the associated fees and policies. Overall, the dedication of the staff to providing excellent service is a recurring theme.

Additional Information
Guests should be aware of several important policies and unique features that distinguish this historic hotel. A notable point of contention for some guests is the strict cancellation policy, which often requires a one-month notice for refunds, even on rates advertised as "refundable." The pet policy also warrants attention, as it involves a non-refundable deposit and potential for high cleaning fees, leading to some confusion among pet owners. For late arrivals, it's crucial to note the late check-in procedure, which may require picking up room keys from an off-site location, as there are no on-site staff after certain hours. The hotel's on-site restaurant and bar operate as a separate business, meaning guests cannot charge meals to their room. Each room is uniquely named after historical figures, adding to the hotel's character, and guests can explore an art collection in the basement. It is also a deliberate feature that rooms do not include televisions or refrigerators, and guests receive real keys for their doors, enhancing the historic ambiance.