Hotel Singulier Bordeaux - Boutique Hotel and Spa Anne Semonin

This charming and intimate boutique hotel stands out for its exceptional, personalized service, making every guest feel truly valued. Its signature feature is the blend of refined comfort with an attentive team, creating a memorable and unique stay. Guests consistently highlight the staff's dedication, the hotel's central yet quiet location, the comfortable and beautifully designed rooms, and the outstanding homemade breakfast. This hotel is particularly well-suited for couples seeking a romantic and intimate escape, as well as sightseers and explorers who appreciate being within easy walking distance of major city attractions. To enhance your experience, guests highly recommend indulging in the delicious breakfast, often served on the rooftop terrace with stunning views. Be aware that the hotel does not have an elevator, but the staff are always ready to assist with luggage, ensuring a smooth arrival and departure.

Facilities & Amenities
The hotel offers a serene SPA experience, frequently praised by guests for its private and relaxing atmosphere, complete with a jacuzzi and available massage treatments. Many guests found this a perfect way to unwind, though a few noted the hot tub could be warmer. A significant highlight is the stunning rooftop terrace, which provides breathtaking city views and is a popular spot for enjoying breakfast or a quiet moment. It's important to note that the hotel does not have an elevator, which means guests will need to use stairs to access rooms and facilities, though the staff are consistently on hand to assist with luggage. While the hotel maintains an intimate size with smaller communal areas, it provides essential amenities like Wi-Fi and a well-stocked mini-bar in rooms, ensuring a comfortable stay.

Cleanliness & Room Comfort
Guests consistently praise the exceptional cleanliness and comfort of the rooms, often describing them as spotlessly clean and impeccably maintained. The comfortable beds and high-quality linens are frequently highlighted, ensuring a restful night's sleep. Rooms are beautifully decorated with a chic and elegant design, blending modern comfort with classic charm. While some guests found their rooms to be spacious, particularly the junior suites or apartments, others noted that some rooms felt smaller or had limited natural light. A recurring theme in feedback concerns the bathrooms; many rooms feature a bathtub within the sleeping area, which some guests found luxurious, while others expressed concerns about privacy or the lack of a separate shower. Additionally, a few guests mentioned insufficient space for toiletries or issues with the shower head not being fixed. Despite these minor points, rooms are generally described as quiet, and the air conditioning is effective. A coffee maker is also provided, and while storage can be compact, it is well-designed.

Dining & Food Quality
The breakfast experience at the hotel receives overwhelming praise from guests, consistently described as a culinary delight and an absolute highlight of their stay. Many commend the fact that the food is homemade and prepared by a dedicated chef, ensuring exceptional quality and attention to detail. Guests particularly enjoy the variety and freshness of the offerings, which often include delicious pastries, fresh granola, creamy yogurt, and seasonal fruit. Cooked options like perfectly prepared eggs and savory omelettes are also frequently mentioned. The option to enjoy this exquisite meal on the rooftop terrace, weather permitting, adds to the charm, providing stunning views of the city. Guests also appreciate the availability of high-quality lattes and fresh juices, contributing to a truly pampered start to the day. While the hotel does not feature a full restaurant or bar, the breakfast service more than compensates.

Location & Accessibility
The hotel boasts an exceptional central location in the heart of Bordeaux, making it incredibly convenient for exploring the city on foot. Situated on a quiet street, guests appreciate the peaceful ambiance despite being just steps away from bustling areas. Many popular attractions, including the cathedral, the main pedestrian zone, and various shops and restaurants, are all within easy walking distance. This prime position allows guests to immerse themselves in the city's atmosphere without needing extensive travel. For further exploration, the hotel is also well-connected to public transport, with easy access to buses and the light rail, including direct routes to the train station. While the location is highly praised, guests should be aware that on-site parking is not available; public car parks are nearby but can be expensive and may require a short walk with luggage.

Staff & Service
The hotel's friendly staff consistently receives outstanding praise, with guests highlighting their attentive service and personalized approach as a defining aspect of their stay. Many describe the team as exceptionally helpful, accommodating, and genuinely warm, going above and beyond to ensure a memorable experience. Guests frequently commend the staff for providing excellent recommendations for local restaurants and attractions, as well as assisting with bookings and arrangements for transportation or activities. The luggage assistance provided due to the lack of an elevator is also greatly appreciated. Staff are noted for their proactive communication, including pre-arrival contact, and for making special occasions feel extra special. The quick check-in process and daily housekeeping further contribute to a seamless stay. While the vast majority of guests report overwhelmingly positive interactions, a few have noted challenges with specific hotel policies or communication regarding booking changes, though these instances appear to be isolated.

Additional Information
Guests should be aware of certain operational aspects that differentiate this intimate hotel. A notable point of feedback concerns the cancellation policy, with one guest reporting a significant charge due to a misunderstanding or lack of clear communication regarding changes to terms after a reservation modification. This suggests the importance of carefully reviewing all booking details. The hotel also offers an apartment option located separately from the main building, which some guests found suitable for families and generally comfortable, though a few felt it did not quite match the premium quality of the main hotel's rooms. It is important to note that the hotel does not operate a 24/7 reception, with limited hours, though an emergency contact number is provided. Additionally, the hotel's communal areas are described as small, reflecting its boutique nature, which may not suit guests seeking extensive public spaces beyond their room or the rooftop terrace.