Sleep Inn & Suites Harrisburg - Hershey North

This hotel is frequently highlighted for its family-friendly value and convenient access to Hershey Park, making it a popular choice for families and leisure travelers seeking an affordable stay near local attractions. Guests consistently praise the generally clean rooms, comfortable beds, and the helpfulness of the staff. The presence of an indoor pool and complimentary breakfast further enhances its appeal for those looking for a practical and enjoyable base. For couples or solo travelers, the hotel offers a quiet and comfortable environment. To ensure the best experience, guests might consider requesting a room away from the main road or elevator for reduced noise, and verifying the pool's operational status if it's a key amenity for their stay.

Facilities & Amenities
The hotel features an indoor pool which is a significant draw, especially for families, though some guests noted it could be chilly or have high chlorine levels, and occasionally it was closed for maintenance. A fitness center is advertised, but many reviews indicate that the equipment is often broken, rusted, or limited in functionality, making it less usable for a full workout. Guests generally appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. Other convenient amenities include vending machines and ice machines on various floors, contributing to a comfortable stay. The elevator is present, though some guests found it to be noisy or in need of maintenance.

Cleanliness & Room Comfort
Most guests found their rooms to be clean and comfortable, with many appreciating the spacious layout and comfortable beds that contribute to a restful night's sleep. In-room amenities such as a microwave and mini-fridge are frequently mentioned as convenient additions. However, feedback on cleanliness is mixed, with some reviews reporting issues such as mildew or mold in the bathroom, ants in the room, or a musty smell upon entry. Noise levels from hallways or adjacent rooms were occasionally mentioned due to thin walls, though many guests still described their overall room experience as quiet. Some bathrooms were noted for peeling wallpaper, poor drainage in showers or sinks, or a lack of a bathtub.

Dining & Food Quality
The hotel offers a complimentary breakfast that is generally considered adequate and convenient by guests. The spread typically includes a waffle maker, scrambled eggs, and sausage, providing a basic hot meal to start the day. Coffee and various cold options like cereals, bagels, and yogurt are also available. While many guests found the breakfast variety sufficient for a quick meal, some noted that the hot food could be bland, rubbery, or not consistently replenished. A recurring suggestion from guests was the inclusion of fresh fruit to enhance the breakfast offerings, as it was often absent. Overall, it serves its purpose as a convenient, included meal.

Location & Accessibility
The hotel's central location is a major advantage, particularly for visitors to Hershey Park, which is typically a short 10 to 15-minute drive away. It offers easy access to the highway, making it convenient for travelers. Beyond the theme park, the hotel is well-situated near other local attractions such as the Giant Center, and provides good proximity to shopping centers and a variety of restaurants. Guests consistently appreciate the ample and easily accessible parking available on-site, which adds to the convenience of their stay. The surrounding area is generally described as pleasant and not overly congested, contributing to a relaxed atmosphere.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlighted positive interactions with front desk personnel, noting their efficiency during check-in and check-out processes, and their willingness to assist with requests or provide local recommendations. The team is often described as professional and attentive, contributing significantly to a positive guest experience. While housekeeping is generally appreciated for maintaining clean rooms, some guests occasionally noted inconsistencies with towel replenishment or daily service, though staff were typically responsive when informed. Overall, the service is a strong point for the hotel.

Additional Information
Many guests observed that the hotel appears dated and could benefit from renovations or updates to its interiors and facilities, including stained hallway carpets and chipped paint. Despite this, the hotel is frequently praised for offering good value for money, especially given its convenient location. Some visitors also reported a persistent mildew or musty smell in the lobby and hallways, which can be off-putting upon arrival. While the hotel has a pet-friendly policy, some guests found the designated outdoor areas for pets to be poorly maintained, with trash and waste. The gym equipment is often noted as being broken or rusted, limiting its utility.