Sleep Inn & Suites Roseburg North Near Medical Center

This hotel is a popular choice for travelers seeking a convenient and comfortable stopover, often highlighted for its included hot breakfast and friendly staff. Its appeal extends to families and pet owners, who appreciate the amenities and accommodating policies. Guests consistently praise the hotel's overall cleanliness and the comfort of its beds, making it a reliable option for a good night's rest. While its location offers easy access to major routes, some guests recommend requesting a room away from the freeway to minimize noise. To ensure a smooth stay, it's advisable to confirm bed sizes upon booking and be aware of any deposit policies.

Facilities & Amenities
The hotel offers a range of amenities designed for guest convenience and relaxation. A popular feature is the indoor pool and hot tub, which are often open late, though some guests note occasional issues with water clarity, temperature, or non-functioning jets. For those needing to stay connected, free Wi-Fi is generally reliable. Guests appreciate the presence of a fitness center for workouts and a laundry room for extended stays. In-room conveniences include a microwave and refrigerator, which are highly valued. While an elevator is available, some guests have found it to be slow or noisy, and ice machines are typically available on various floors.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed but generally positive. Many guests report clean rooms and praise the comfortable beds and plentiful, soft pillows, ensuring a restful sleep. However, some reviews mention issues with outdated decor, stained carpets, or dirty bathrooms, including mold or uncleaned fixtures. Specific complaints include issues with shower curtains, toilet functionality, and uncleaned towels. Noise levels can vary, with some guests experiencing minimal traffic noise from the nearby freeway, while others find it disruptive. Room amenities like coffee makers are appreciated, but some guests note discrepancies in bed sizes, receiving a full-size bed when a queen was expected.

Dining & Food Quality
The hotel's hot breakfast is a significant draw for many guests, often described as delicious and a great value. Popular items include scrambled eggs, biscuits and gravy, waffles, and potatoes. The breakfast attendant frequently receives high praise for their attentiveness and friendly service, ensuring items are replenished. However, a common point of feedback is the lack of meat options like bacon or sausage, which many guests desire. The breakfast dining area is consistently noted as being small and can become crowded, making it challenging to navigate or find seating during peak times.

Location & Accessibility
The hotel boasts a highly convenient location with easy access to the interstate freeway, making it an ideal stop for road trippers. Guests appreciate its proximity to various restaurants, including an Applebee's just across the parking lot, allowing for easy dining options within walking distance. The parking facilities are generally adequate, though some guests report the lot can become full, especially during busy periods. While the location offers excellent accessibility, a recurring concern is the noise from the adjacent freeway, which can be noticeable in rooms facing that direction, potentially impacting sleep for light sleepers.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight positive interactions, noting that staff members are quick to address concerns and resolve issues, such as room problems or uncommunicated policies. The check-in and check-out process is generally described as smooth and efficient. Many reviews commend the staff for going "above and beyond" to ensure a pleasant stay, whether it's providing local recommendations, assisting with forgotten items, or accommodating specific requests. This commitment to excellent customer service is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
The hotel maintains a pet-friendly policy, which is a major advantage for guests traveling with animals, though some note that suitable outdoor areas for pets can be challenging to find. A frequent point of contention among guests is the hotel's deposit policy, with many reporting that deposits are uncommunicated at booking or are slow to be refunded. The hotel is often described as dated and in need of renovation or a refresh, with some areas showing signs of wear and tear. Guests should be aware that some rooms may have issues with refrigerator temperature or TV functionality, which are occasionally reported.