Hotel Smoky Mountain Inn & Suites, Cherokee, USA - www.trivago.com

Hotel Smoky Mountain Inn & Suites (Cherokee, USA)

Hotel Smoky Mountain Inn & Suites (Cherokee, USA)

About Smoky Mountain Inn & Suites

Smoky Mountain Inn & Suites is a location in Cherokee, NC offering satellite television and continental breakfast amenities. This hotel offers a satellite television, coffee maker, complimentary Wi-Fi, and ironing facilities. Upgraded rooms provide a minifridge and jacuzzi to the aforementioned amenities, and suites also provide sofas. Free parking is offered on-site. Also provided is a whirlpool tub, patio seating, solarium, and heated indoor pool. Smoky Mountain Inn & Suites provides a free continental breakfast. Oconaluftee Indian Village is one mile from this resort. Museum of the Cherokee Indian is also one mile away, while Harrah’s Cherokee Casino Resort is two miles from the hotel entrance. A 15-minute drive will also deliver guests to both Bryson City and Oconaluftee Islands Park.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

344 Seven Clans Lane, 28719, Cherokee, USA

Rating overview

  • Location
    Very good  8.1 / 10
  • Rooms
    Fair  7.3 / 10
  • Service
    Good  7.5 / 10

Positive Reviews

positive:

Location within the mountains

Hoping for a relaxing mountain getaway? Guests to this inn & suite location in Cherokee, NC says this destination fits the bill. The hotel is within the Smoky Mountains and provides some great views. Oconaluftee Indian Village is only a mile from the resort, as is the Museum of the Cherokee Indian. Harrahs Casino Resort is two miles away, and Oconaluftee Islands Park and Bryson City are both roughly a 15-minute drive. Thus, guests feel that there is an ample amount of local activities to enjoy.

positive:

Well-maintained pool

Guests here suggest that the pool is a big plus. Unlike a coastal destination, there's not always an immediate body of water to enjoy, so the on-site, clean pool is an important amenity to many. Guests report it's a fantastic way to cool off after a long day of hiking.

positive:

Courteous staff

The staff at Smoky Mountain Inn & Suites receive high marks from the guests. There's a courteous professionalism that seems to imbue everything the work force here does.


Negative Reviews

negative:

Limited breakfast

Guests seem to realize the importance of starting the day off right with a good meal, and they do appreciate that the daily continental breakfast at this location is free. However, it isn't quite up to their standards. Guests say the breakfast is too limited to be thoroughly enjoyed.

negative:

Dirty bed spreads

Several guests note that while the rest of their rooms are clean, there are some problems with the beds. Specifically, some bed sheets have been found to be visibly dirty, or sweat stained. This is a tremendous turn off for all that encounter such a calamity during their stay.

negative:

Uncomfortable beds

Aside from the problem of dirt on the bed spread, a few guests to Smoky Mountain Inn & Suites say that the beds are uncomfortable to sleep on, and simply too soft for their liking.


All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Elevator
  3. Parking
  4. Outdoor swimming pool
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

344 Seven Clans Lane , 28719 , Cherokee , USA
Telephone: +1(828)4971649 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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