Smy Mediterranean White Santorini

This hotel is celebrated for its inviting pool areas, which serve as a central hub for relaxation and enjoyment, featuring multiple swimming options including a main pool, shared mini-pools, and private hot tubs. Its proximity to the airport makes it a convenient choice for arrivals and departures, appealing to travelers seeking ease of access. Guests consistently highlight the hotel's generally high standards of cleanliness and the accommodating nature of its staff. The spaciousness of the rooms is frequently appreciated, offering ample comfort for solo travelers and couples looking for a serene escape. For those planning to explore the island, renting a car or quad is highly recommended to navigate the more remote surroundings and fully experience the local attractions.

Facilities & Amenities
The hotel offers a variety of pool areas, including a large main pool with ample sunbeds and unique in-water loungers, providing a vibrant yet relaxing atmosphere. Many rooms also feature access to shared mini-pools or private hot tubs, enhancing the sense of luxury and privacy. A well-stocked pool bar serves a range of beverages and snacks, contributing to the lively ambiance. Guests also benefit from convenient luggage storage near the reception desk, which is particularly useful for early arrivals or late departures. While some reviews mention a spa, its details are less prominent. The hotel provides free Wi-Fi to keep guests connected, and staff are available to assist with luggage, especially given the absence of an elevator.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and well-maintained, with many appreciating the comfortable beds and daily housekeeping services that ensure fresh towels and linens. Some rooms boast balconies overlooking the pool, while others offer private patios. Air conditioning is consistently praised for its effectiveness, providing comfort during warm weather. However, some guests have reported issues such as a persistent sewer smell in bathrooms, rusty fixtures in showers, or broken shower doors leading to water overflow. While some rooms are described as modern or recently refurbished, others are noted as being a bit dated. Noise levels can vary, with occasional disturbances from airport traffic and, at times, loud music from the pool area.

Dining & Food Quality
The hotel provides a breakfast buffet that is generally considered good, offering a variety of options including fruits, pastries, cereals, and cooked items. Most guests find it plentiful, though some note a lack of variety over multiple days or that hot food can be served cold. The pool bar offers a selection of tasty snacks and light meals, with generous portions. However, feedback on the main restaurant's food quality is mixed, with some guests describing the menu as limited, bland, or not meeting expectations for a higher-rated hotel. Specific cocktails, such as the strawberry daiquiri, receive high praise. While room service is advertised, some guests found it to be unavailable during their stay.

Location & Accessibility
The hotel's location is notably close to the airport, making transfers quick and convenient, typically a five-minute drive. However, this proximity also means guests may experience airport noise from landing and departing planes. The hotel is situated in a more remote area, away from the main tourist hubs like Kamari, Fira, and Oia. This remoteness means that attractions, shops, and a wider selection of restaurants are not within easy walking distance. Guests strongly recommend renting a car or quad bike for exploring the island, as public bus services can be infrequent and taxis are noted to be expensive for even short distances. The hotel does offer parking facilities for guests with vehicles.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome upon arrival and the staff's willingness to go above and beyond to assist with requests, provide local recommendations, and ensure a pleasant stay. The check-in process is generally smooth, and the hotel offers flexibility with late check-out options when available. Housekeeping is noted for its daily thoroughness, keeping rooms spotless and well-stocked with fresh towels. While the majority of interactions are positive, a few guests have reported instances of unhelpful or rude behavior from some reception staff, and some found the bar staff's requests for tips to be off-putting.

Additional Information
Guests should be aware of a tourist tax that is collected upon arrival, which some found to be a surprising additional cost. The hotel offers an all-inclusive drinks package as an option, though it typically needs to be purchased for the entire duration of the stay. For guests with late flights, the hotel provides shower facilities after check-out, allowing for a comfortable freshen-up before departure. Some rooms feature shared mini-pools or hot tubs, which, while a unique amenity, occasionally experienced issues with other guests using them at inconvenient hours. The hotel's pool area often plays music throughout the day, which contributes to the atmosphere but may be too loud for some seeking complete quiet.