Sonesta Select Philadelphia Airport

This hotel is a popular choice for its exceptional convenience to the airport, serving as a reliable hub for airport travelers with early flights or layovers, thanks to its efficient shuttle service. Guests frequently commend the hotel's overall cleanliness and the modern, renovated decor that creates a welcoming atmosphere. The spacious rooms and comfortable accommodations are consistently highlighted, making it a suitable option for families and groups attending local sports events or concerts. Business travelers also find the hotel convenient due to its location and in-room workspace. To ensure a smooth experience, guests are advised to confirm shuttle pickup procedures in advance and be aware of the limited on-site dining options.

Facilities & Amenities
The hotel features a modern lobby and common areas that are aesthetically pleasing and provide ample seating. Guests can utilize a well-equipped fitness center for their workouts and enjoy the pleasant courtyard for relaxation. While there is no swimming pool, the other amenities contribute to a comfortable stay. Free Wi-Fi is available, allowing guests to stay connected, and elevators provide easy access to all floors, though some guests have noted occasional issues with their functionality. Many guests appreciate the convenience of a Starbucks located within the lobby. However, some guests noted the absence of an in-room microwave, though a communal one is available in the lobby. A security deposit is typically required upon check-in, which some guests found surprising.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless, fresh, and well-maintained, contributing to a pleasant stay. The comfortable beds are frequently highlighted, ensuring a restful night's sleep for most visitors. Many rooms are noted for being spacious, offering ample room to relax, and feature modern decor following recent renovations. Despite its proximity to the airport, the rooms are generally quiet, allowing for undisturbed rest. However, feedback on sofa beds is mixed, with some guests finding them uncomfortable or provided with stiff, itchy sheets. While most find the pillows comfortable, a few guests found them too soft or lumpy. Some guests reported issues with noise from adjoining rooms or hallways. Isolated incidents of dirty floors or stains on sheets were mentioned, and some bathrooms had issues with clogged drains or cleanliness.

Dining & Food Quality
A recurring theme in guest feedback is the absence of a complimentary breakfast, which many travelers expect from hotels. While breakfast is available for purchase, guests often describe the breakfast options as limited and overpriced, with some expressing disappointment over the lack of variety or quality, such as cold coffee or stale pastries. The on-site restaurant and bar often have limited hours or are unexpectedly closed, leading to frustration for guests seeking convenient dining. Many reviews mention the lack of lobby coffee or other readily available hot beverages, especially for early morning departures. The snack shop in the lobby is also noted for having poor selection and overpriced items, prompting guests to seek food and drink elsewhere.

Location & Accessibility
The hotel's central location is a significant advantage, being very close to the airport, typically a 5-10 minute drive, which is ideal for travelers with early flights or layovers. It also offers excellent proximity to sports stadiums, making it a convenient base for attendees of Eagles, Phillies, or other major events. Guests appreciate the easy access to major highways. For quick needs, a Wawa convenience store and a Ruby Tuesday restaurant are within walking distance, providing accessible dining and snack options. Despite its busy surroundings, the hotel is frequently described as a quiet location, minimizing airport noise. However, some guests note that beyond these immediate options, there are limited surrounding amenities for food or shopping within walking distance. Parking is available on-site, though a daily fee is typically applied.

Staff & Service
The hotel's staff generally receives high praise for being friendly, helpful, and professional, with many guests highlighting their attentiveness and willingness to assist. The front desk team is often commended for their welcoming demeanor and efficiency during quick check-in and check-out processes. The shuttle drivers are consistently described as fantastic, efficient, and accommodating, often going above and beyond to ensure timely airport transfers. While many guests report positive problem resolution when issues arise, a notable number of reviews mention instances of rude staff or a perceived lack of hospitality, particularly at the front desk. Frequent complaints also revolve around security deposit issues and unexpected overcharges. Some guests experienced shuttle issues, including long wait times or difficulty reaching the hotel by phone for pickups, and occasional check-in delays due to rooms not being ready.

Additional Information
Guests should be aware of the security deposit required upon check-in, which has occasionally led to confusion or unexpected charges. A parking fee is typically applied for on-site vehicle storage. The hotel generally does not offer daily housekeeping unless specifically requested by guests, which can be an adjustment for some. While rooms are equipped with coffee makers, there is no in-room microwave for heating food. The hotel has been undergoing construction and renovations, which, while contributing to its modern appearance, have sometimes caused noise, dust, or temporary limitations to amenities. Some guests have also reported issues with the hotel's internal systems, leading to check-in delays or billing discrepancies.