Southseaa Inn

The hotel primarily functions as a basic accommodation option, often chosen by guests seeking a simple base for sleeping and showering rather than a destination with extensive amenities. Its most notable characteristic is its functional approach to lodging, appealing to guests who prioritize practicality and location over luxury. While some guests found the accommodation met their fundamental needs, others experienced significant discomfort and noted issues with the property's overall condition. It is particularly suited for budget-conscious travelers or those requiring a short-term base while exploring the local area, such as solo travelers or couples needing a private space near local hospitals or friends. To enhance your stay, it is advisable to communicate any specific room preferences, such as requesting a room away from the main entrance, and to be aware of the hotel's policy regarding room servicing during your absence.

Cleanliness & Room Comfort
Guests frequently commented on the condition of the rooms, often describing them as tired, dated, and in need of updating. Issues such as ripped wallpaper, cheap furniture, and dirty or old carpets were commonly reported. The comfort of the beds was a significant concern for many, with several guests noting broken mattress springs that led to uncomfortable sleep. Noise was another recurring issue, with thin walls providing poor sound protection, allowing guests to hear everything from outside their room, including frequent comings and goings throughout the night. Some rooms were also reported to have an unpleasant odor. Furthermore, basic in-room amenities were sometimes lacking, with mentions of no fridges, no shelves for toiletries, and even a lack of hot water for showers. A few guests also reported issues with door latches or chains, raising safety concerns. While one guest found their apartment clean and suitable for basic needs, the overall sentiment regarding room comfort and condition was largely negative.

Location & Accessibility
The hotel's location is a significant point of discussion among guests, particularly regarding its accessibility and the surrounding area. Many guests noted that the property can be difficult to find, with a lack of clear signage on the building or outside, though it is marked by the number 10 on pillars. The area itself received mixed reviews, with some describing it as tired and run-down, while others appreciated its proximity to local amenities. For those seeking entertainment, the hotel is conveniently located near numerous pubs, bars, and restaurants. Parking is a major theme, with guests frequently mentioning the need to pay for on-site parking, which can be expensive. While on-site parking is available, its capacity for overnight stays was questioned, and street parking in the Southsea/Portsmouth area is largely restricted to permit holders, making it challenging to find free alternatives. Despite the challenges, the availability of on-site parking was considered a significant advantage by some.

Staff & Service
Feedback on staff and service was varied, with some guests highlighting positive interactions while others reported disappointing experiences. On the positive side, some guests found the staff friendly and the owners very polite. Communication prior to arrival was also noted as being good by some. However, several guests expressed concerns regarding specific aspects of service. There were reports of delays in receiving basic amenities like towels, with one guest waiting two days. A notable point of contention was the hotel's practice of entering rooms for servicing without prior notification to guests, which caused discomfort and privacy concerns for some. Additionally, issues arose when guests decided to depart early, with reports of being charged extra fees for parking and other waivers, leading to dissatisfaction. Overall, while some found the staff accommodating, others felt certain service policies and practices were not clearly communicated or handled well.

Additional Information
Guests have provided specific advice to enhance future stays, particularly concerning room assignments and potential charges. A recurring piece of advice is to explicitly request to avoid Room 12 when booking. This particular room is situated directly next to the main entrance, and guests reported significant disturbances due to frequent noise from people entering and exiting, often slamming the door, which continued into the early hours. This proximity to the main thoroughfare of the building resulted in considerable sleep disruption. Furthermore, guests should be aware of potential additional charges or waiver fees if they decide to depart earlier than their scheduled checkout date, as some reviewers reported being charged unexpectedly in such circumstances. These details are important for managing expectations and ensuring a more comfortable experience.