Hotel & Spa Entremares

This hotel offers a unique blend of direct beach access and a rich history, making it a memorable destination for various travelers. Its prime location right on the Mediterranean coast is a significant draw, providing stunning views and immediate access to the sea. The hotel is particularly well-suited for senior travelers participating in programs, families seeking a convenient beach holiday with activities, and couples looking for a relaxing getaway. Guests frequently highlight the friendly and attentive staff, as well as the spacious rooms. However, many note that the hotel, while well-maintained, shows its age and could benefit from modernization. To enhance your stay, it is advisable to manage expectations regarding the dining experience and inquire about the specifics of any all-inclusive packages.

Facilities & Amenities
The hotel provides a range of facilities designed for relaxation and enjoyment, including multiple outdoor pools, a heated indoor pool, and a saltwater pool. The spa and wellness circuit, featuring thermas, saunas, and massage areas, are often praised as highlights, though some guests found the access fees to be high. There are also various bars and a chiringuito (beach bar) that offer refreshments and snacks. While the common areas are generally spacious and well-maintained, some guests expressed frustration over additional charges for sunbeds by the pool, which many felt should be included. The Wi-Fi connectivity is generally reliable, though some experienced issues with access.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed, with many noting the spacious rooms and appealing sea views. However, a significant number of reviews indicate that the rooms are dated and in need of renovation, with old furniture and appliances. While some found the beds comfortable, others complained about uncomfortable pillows and worn mattresses. Cleaning standards received frequent criticism, with reports of dust, dirty bathrooms, mold, and inadequate daily servicing. Noise from air conditioning units, elevators, and adjacent rooms was also a recurring issue for some, impacting sleep quality. Basic toiletries provided were often considered insufficient.

Dining & Food Quality
The buffet dining experience is a consistent point of contention among guests. While a few found the food quality acceptable, the overwhelming majority expressed significant dissatisfaction, describing the menu as repetitive, lacking variety, and often serving cold food. Complaints frequently mention tasteless dishes, limited meat options and fish options, and unappealing desserts. The breakfast received slightly better, though still mixed, reviews, with some finding the coffee to be of poor quality. Guests also reported long queues during peak dining hours and observed food being removed from the buffet well before closing times, particularly impacting those on all-inclusive dining plans.

Location & Accessibility
The hotel's beachfront location is consistently highlighted as its strongest asset, offering direct beach access and beautiful views. It is situated at the beginning of La Manga, providing a relatively quiet environment while still being accessible. Guests appreciate the proximity to Cabo de Palos and the convenience of nearby public transport options, with bus stops close by. Free parking is available in front of the hotel, which is a significant advantage, though some mentioned the option of valet parking for an additional fee. The ease of reaching various points of interest and the serene setting are major draws for visitors.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, attentive service, and professionalism. Many guests highlighted the helpful staff across various departments, including reception staff, restaurant staff, and housekeeping. The check-in and check-out processes are often described as efficient. While the majority of interactions are positive, a few guests reported isolated instances of unhelpful or unfriendly behavior from specific individuals. Overall, the staff's dedication to providing good service is a recurring positive theme, contributing significantly to the guest experience despite other noted shortcomings.

Additional Information
A notable aspect of the hotel is its significant patronage by guests participating in the IMSERSO program, which influences the hotel's atmosphere and service offerings, particularly in dining. Guests on all-inclusive packages often expressed disappointment with the limited scope of inclusions, such as restrictions on certain beverages or the requirement to pay for items like bottled water. The hotel's age and perceived renovation needs are frequently mentioned, with many feeling it does not meet current four-star standards. The policy of charging for sunbed rental by the pools is a common point of frustration, as is the challenge of securing them due to high demand.