Spark By Hilton Glendive

The hotel is currently undergoing significant renovations, which guests frequently noted, impacting various aspects of their stay. Despite the ongoing work, many found the property to be remarkably quiet, offering a peaceful retreat for road travelers seeking a restful night's sleep after long journeys. The comfortable beds are a consistent highlight, ensuring guests can relax and recharge. Its convenient location directly off the interstate makes it an ideal stopover, particularly for solo travelers and families looking for easy access to nearby attractions and amenities. While the renovations are extensive, the hotel strives to provide a clean and updated environment. To ensure a smooth experience, it is advisable to confirm the status of specific amenities like the pool and hot tub before booking, as these were frequently impacted by the construction.

Facilities & Amenities
Most guests were significantly impacted by the ongoing renovations, particularly concerning the pool and hot tub, which were frequently closed or out of order during their stays, often without prior notification. This was a major disappointment for many who had booked specifically to use these facilities. While the hotel is undergoing updates, some guests noted a lack of essential in-room amenities. Many rooms lacked a microwave, and the mini-fridges were often described as tiny, sometimes not functioning upon arrival, or lacking a freezer section. Similarly, the provision of coffee and tea facilities was inconsistent, with some guests finding them absent or inadequate, relying on paper cups. The fitness center was also mentioned as being stripped of equipment during the renovation period.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort was mixed, reflecting the ongoing renovation work. Many guests praised their rooms as being updated, clean, and comfortable, highlighting the comfortable beds as a major positive. However, some reported issues such as powdery dust from construction, dirty sheets, crumbs, and even mold in the bathroom or tub, along with curious stains on furniture. Noise levels were a concern for some, with reports of thin walls allowing sounds from adjacent rooms or stomping from above, and noisy air conditioning units. The room doors were a recurring problem, often difficult to open or close, requiring significant force or even being off their hinges. In-room amenities like pillows received frequent negative comments for being hard or uncomfortable. Issues with water pressure and hot water in the shower were also noted by several guests, alongside missing bathtub plugs or non-functional showers.

Dining & Food Quality
The breakfast experience at the hotel received varied feedback from guests. Many found the breakfast to be good to very good, appreciating the variety of choices including hot items like sausage patties, scrambled eggs, and waffles, alongside cold options such as cereal and bagels. Some guests specifically highlighted the quality of the coffee. However, a significant number of reviews indicated that the breakfast was often minimal, lacking variety, or poorly managed. Common complaints included a scarcity of fruit and yogurt, limited jelly options, and hot food pans being empty or not replenished quickly enough. There were also mentions of the waffle maker being absent or food items like eggs and potatoes being undercooked. The breakfast area itself was sometimes impacted by the ongoing renovations, with boxes and dust present.

Location & Accessibility
The hotel's location is consistently praised as a major advantage, offering easy access to the interstate and making it a convenient stop for travelers. Guests found it simple to locate, often situated right off the highway. Its proximity to a gas station and a restaurant nearby was frequently highlighted as a practical benefit, allowing for quick refueling and dining options. The area around the hotel was generally described as quiet, contributing to a peaceful stay despite being close to major roadways. Some guests noted its walking distance to local points of interest and a few miles from a state park, enhancing its appeal for those exploring the area. The hotel also provides ample parking, which was appreciated by guests.

Staff & Service
The staff at the hotel generally received positive feedback, with many guests describing them as friendly, helpful, and accommodating. Several reviews highlighted their willingness to assist with requests, such as early check-ins or late check-outs, and their pleasant demeanor. However, some guests reported less positive interactions, noting instances of staff being rude, unengaged, or appearing overwhelmed, particularly during busy breakfast times. The check-in process was generally smooth, though some guests experienced issues with key cards needing frequent reprogramming. A notable area of concern was housekeeping service, which was often absent during stays, requiring guests to collect their own towels and garbage bags from the front desk. There were also mentions of a lack of maintenance staff to address immediate room issues.

Additional Information
Guests should be aware that the hotel charges a pet fee of $30 for those traveling with animals, a detail important for pet owners to consider. A recurring minor inconvenience for some guests involved the key cards, which frequently required reprogramming, sometimes deactivating other cards for the same room when a new one was issued, leading to frustration for groups. The hotel offers a unique amenity with a BBQ area located on a patio out back, available for guest use, providing an option for self-catering or outdoor dining. Furthermore, some guests noted specific hotel policies, such as the front desk's reluctance to adjust booking charges even when the number of guests changed. Lastly, while the hotel's location is convenient, a few reviews mentioned that the access road leading to the property could be muddy or have potholes, which is a minor point to consider upon arrival.