Spark by Hilton Smithfield I-95

The hotel is consistently praised for its exceptional cleanliness and recent modern renovations, making it a standout choice for travelers seeking a fresh and well-maintained environment. Guests frequently highlight the spacious rooms, comfortable beds, and the overall excellent value provided. The friendly staff also contributes significantly to a positive experience. This hotel is particularly well-suited for road trippers and couples looking for a convenient and comfortable overnight stop, especially those traveling along I-95. Families will also find the clean and quiet atmosphere conducive to a restful stay. To enhance your visit, guests should be aware that the pool is permanently closed, which might impact those traveling with children hoping for a swim. Additionally, while rooms are generally quiet, some guests recommend requesting a room away from the main road or higher floors if sensitive to occasional external noise.

Facilities & Amenities
Guests frequently commend the hotel's recently refurbished and modern common areas and rooms, which contribute to a bright and inviting atmosphere. The property maintains a high standard of upkeep, with many areas described as looking brand new. A notable feature is the hotel's security system, including a locked main door after hours and a well-lit parking lot, which instills a sense of safety and peace of mind for guests. While the hotel offers 24-hour coffee and tea in the lobby, some guests expressed a desire for an in-room coffee maker for personal convenience. It is important for prospective guests to be aware that the swimming pool is permanently closed, which was a point of disappointment for many, particularly families. There is also no fitness center available, contrary to expectations some guests had from online listings.

Cleanliness & Room Comfort
The hotel receives overwhelming praise for its exceptional cleanliness, with many guests describing rooms as immaculate, spotless, and among the cleanest they have ever experienced. The rooms are consistently noted for being spacious, modern, and well-maintained, often appearing newly renovated. Guests frequently highlight the comfortable beds and soft sheets, ensuring a restful night's sleep. While generally quiet, some guests reported noise levels from the HVAC system being loud, or occasional disturbances from neighboring rooms and road noise. A recurring point of feedback is the absence of an in-room coffee maker, which some early risers found inconvenient. Additionally, a few guests experienced minor issues with the toilet function, such as slow refilling or being unusually low, and some noted concerns with shower drainage or water pressure. Despite these minor points, the overall consensus is one of high satisfaction with the room environment.

Dining & Food Quality
The hotel's breakfast consistently receives high marks, with many guests describing it as great, delicious, and a wonderful spread. Most guests appreciate the variety of options available, including hot foods like waffles, omelets, sausage patties, and potatoes, alongside fresh fruit, cereals, and assorted breads. The breakfast area is frequently noted for being immaculately clean and consistently stocked, with staff ensuring items are replenished promptly. While some guests expressed disappointment about a shift away from a traditional hot breakfast, the majority found the current offerings to be satisfying and of good quality. A few business travelers noted that breakfast service begins at 6:30 AM, which can be a bit late for those needing an earlier start. Beyond breakfast, the hotel's location offers the convenience of numerous restaurants within walking distance, providing diverse dining choices for lunch and dinner.

Location & Accessibility
The hotel boasts a highly convenient location directly off I-95, making it an ideal stop for travelers. Guests consistently praise its proximity to a wide array of amenities, with numerous restaurants and shopping outlets located within easy walking distance. This accessibility allows guests to enjoy meals and retail therapy without needing to drive. A movie theater is also nearby, adding to the entertainment options. The parking lot is frequently described as well-lit and secure, contributing to a sense of safety for both guests and their vehicles. While most guests found the location excellent for their needs, a few mentioned that without a car, options for exploration beyond the immediate vicinity are limited. Overall, the hotel's strategic placement provides excellent access to local conveniences and major transportation routes.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness and helpfulness. Guests frequently highlight the professionalism and attentiveness of the front desk team, who are often described as welcoming, cheerful, and efficient. The check-in process is regularly noted as quick and easy, with staff going above and beyond to assist guests, whether it's providing local information, addressing room issues, or ensuring a smooth experience. Many reviews commend individual staff members for their positive energy and willingness to resolve concerns promptly, such as moving rooms or fixing in-room amenities. While the vast majority of interactions are highly positive, a small number of guests reported isolated instances of less welcoming or unaccommodating attitudes from certain staff members. However, the prevailing sentiment is that the hotel provides outstanding customer service and a warm, inviting atmosphere.

Additional Information
Prospective guests should be aware of a few specific policies and features. A significant point mentioned by many is that the swimming pool is permanently closed, which has been a source of disappointment for some, particularly families who anticipated its use. Another important policy to note is that the hotel generally does not rent rooms to individuals residing within a 60-mile radius of the property, a rule that has caused frustration for some local residents attempting to book a stay. While not universally applied, some guests reported issues with the hotel not honoring coupons or denying rooms to families exceeding a strict four-person limit per room, even with young children. On a different note, some guests appreciate the hotel's no-pets policy, which contributes to the overall cleanliness for those with allergies.