SpringHill Suites by Marriott Greensboro Airport

The hotel is widely praised for its spacious rooms and modern, clean design, offering a comfortable and contemporary stay. Its signature feature is the generous room layout, which provides ample space for relaxation and work, making it particularly suitable for families and groups traveling together. The inviting atmosphere and well-maintained facilities also appeal to business travelers seeking a productive and restful environment. Guests consistently highlight the hotel's overall cleanliness and the comfort of its accommodations. To enhance your experience, it is advisable to confirm hot water availability upon check-in and be aware of the hotel's strong ambient scent if you have sensitivities.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and enjoyment. Most guests appreciate the indoor swimming pool, though some note it can be small or cold, and occasionally lacks towels. A well-equipped fitness center is available, featuring cardio machines, dumbbells, and weight machines, which is a significant plus for those wishing to maintain their workout routine. While Wi-Fi is generally available, some guests report slow speeds, particularly for streaming services, and there may be an additional fee for its use. Other conveniences include laundry facilities and a lobby bar, providing options for relaxation and practical needs.

Cleanliness & Room Comfort
Guests frequently commend the hotel's high standards of cleanliness, describing rooms as very clean and well-maintained. The beds are consistently praised for being comfortable, ensuring a restful night's sleep, though a few guests found them too firm. Rooms are notably spacious, often featuring a separate seating area with a sofa and a dedicated workspace. In-room amenities typically include a refrigerator, microwave, and coffee maker. While most rooms are quiet, some guests experienced noise from adjacent rooms, hallways, or nearby airport traffic, particularly in adjoining rooms. The bathroom design, with sliding barn doors and frosted glass, can compromise privacy and allow light to disturb others at night. Some isolated reports mentioned issues like mold on AC units, uncleaned rooms upon arrival, or strong cleaning material smells.

Dining & Food Quality
The hotel's breakfast receives largely positive feedback, with many guests describing it as good or excellent. It typically offers a variety of options, including hot food items like eggs and breakfast sandwiches, as well as oatmeal with diverse toppings, fresh fruit, and pastries. The coffee is also well-regarded. However, some guests expressed a desire for more hot meat options or healthier choices. The breakfast area can become quite crowded, especially when sports teams are staying, and some guests noted that service starts later than advertised, making it difficult for early departures. A lobby bar is available for evening drinks, and a small market offers additional food options.

Location & Accessibility
The hotel boasts a convenient and accessible location, situated close to the airport and offering easy access to major highways. This makes it ideal for travelers needing quick transit connections. Guests appreciate its proximity to a wide array of restaurants and shopping centers, ranging from upscale dining to fast-food options, many within walking distance or a short drive. The hotel provides free parking, which is a significant convenience for guests traveling by car. Its location also offers easy access to local universities and other points of interest in the area, making it a practical choice for various travel purposes.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight positive interactions with front desk personnel, describing them as welcoming and accommodating, particularly during check-in. Housekeeping is often noted for being efficient and keeping rooms fresh. However, there are instances of highly negative feedback regarding certain staff members, including reports of rudeness, unhelpfulness, and a lack of professionalism, particularly concerning booking complications or specific requests. Some guests also experienced issues with late checkout requests being denied, and the airport shuttle service has limited operating hours, which can be inconvenient for early flights.

Additional Information
Guests should be aware of several recurring issues that may impact their stay. A significant number of reviews mention problems with hot water, with some guests reporting it takes a long time to heat up or is consistently cold, requiring specific instructions from the front desk. There are also concerns about strong, pervasive floral scents in the hotel's air conditioning, which can be problematic for guests with allergies or sensitivities. Some reviews highlight potential safety hazards on the property, specifically mentioning holes in the grass outside. Additionally, some guests reported unexpected Wi-Fi fees not disclosed upfront. The hotel does not have a pet-friendly policy, which is important for travelers with animals.