SpringHill Suites by Marriott Moab

The expansive pool area, often described as a mini water park, stands out as a signature feature, offering a refreshing oasis amidst the desert landscape. This hotel is an ideal fit for families seeking engaging activities for children, national park visitors due to its unparalleled proximity to Arches National Park, and pet owners who appreciate accommodating policies. Guests consistently highlight the hotel's family-friendly atmosphere, the attentive and welcoming staff, and its prime location for exploring the region's natural wonders. While the complimentary breakfast is generally well-received, the exceptional pool facilities, complete with multiple hot tubs and play areas, are frequently cited as the highlight of the stay. To maximize your experience, consider utilizing the hotel's on-site laundry facilities for longer stays and be aware that the pool area can get very busy, especially in the afternoons, so plan accordingly.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed to enhance the guest experience, particularly for families. The pool area is a major draw, featuring multiple heated pools, including a large main pool with waterfalls, a smaller pool, and a splash pad for younger children. Guests can also enjoy several hot tubs, though some have noted issues with temperature consistency or minor wear. Beyond the water features, the property offers a basketball court, ping pong table, and various outdoor games like Jenga and Connect Four, providing ample entertainment. A functional fitness center is available 24 hours a day. For convenience, there is a coin-operated laundry room on-site, and free Wi-Fi is provided, though some guests reported inconsistent or slow connections. A mini mart at reception offers snacks and drinks.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many describing the rooms as spacious and clean, featuring a modern design. The beds are often praised for being comfortable, contributing to a restful stay. Rooms typically include convenient amenities such as a refrigerator, microwave, and coffee maker. Many suites offer a separate living space, which is appreciated by families. However, some guests have noted instances of wear and tear, including aging bathroom fixtures, minor stains on carpets, or issues with AC units not regulating temperature effectively. While some rooms are reported to be very quiet, others experienced noise from the pool area or found the walls to be thin, leading to sound transfer from neighboring rooms or hallways. Some bathrooms were described as having an awkward layout or clogged sinks.

Dining & Food Quality
The hotel offers a complimentary breakfast that receives mixed but generally favorable reviews. Most guests appreciate the variety of options, which typically include eggs, breakfast meats, waffles, oatmeal, pastries, and fresh fruit, noting it is a convenient and helpful start to the day. However, some found the quality to be basic or experienced issues with items running out during busy periods, and a few commented on the quality of the juice or the taste of certain hot items. The breakfast area can become quite crowded, especially during peak times. While there is no full-service restaurant, guests can utilize room service via an online ordering system, which is described as fast and reasonably priced for some selections, though the menu is limited. The hotel also provides all-day coffee and hosts special events like s'mores nights by the fire pits.

Location & Accessibility
The hotel's location is consistently highlighted as a significant advantage, particularly for those exploring the region's natural attractions. It is exceptionally close to Arches National Park, often described as just a five-minute drive or even directly across from a less-used entrance, making early park access very convenient. Canyonlands National Park and Dead Horse Point State Park are also easily accessible. Situated slightly north of the main Moab town center, the hotel offers a quieter environment away from the downtown bustle, though this means dining and shopping require a short drive. Guests appreciate the ample parking available, which is well-lit and spacious enough for larger vehicles. The property also boasts great views of the surrounding red rock formations and the Colorado River.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests describe the team as welcoming and accommodating, often going above and beyond to assist with requests or resolve issues promptly, from providing extra linens to addressing maintenance concerns. The check-in process is generally reported as smooth and efficient. Guests particularly commend the front desk staff for their professionalism and positive attitudes. The breakfast staff is also noted for being hard-working and ensuring food items are replenished. The hotel is recognized for its pet-friendly service, with dedicated areas and amenities for guests traveling with animals, further contributing to a positive and inclusive experience for all visitors.

Additional Information
This hotel is particularly well-suited for families, often featuring family suites with bunk beds and a separate living space, providing ample room. The property shares facilities like the pool and breakfast area with a neighboring hotel, which generally works well. Guests appreciate the convenience of an on-site laundry room, which is coin-operated. The hotel frequently organizes kids events, such as s'mores nights and rock painting, adding unique entertainment. While there is no full-service restaurant or bar on-site, guests can order food for delivery to their rooms or the pool area. Some guests have noted a security deposit upon check-in, which can be a surprise. Minor issues like occasional bugs in rooms or a sewer smell around the property have been mentioned by a few.