SpringHill Suites by Marriott St. Paul Downtown

The hotel's exceptional cleanliness and modern, stylish design create a bright and welcoming atmosphere, consistently making it a memorable stay for many guests. Its signature feature is the combination of its prime downtown location with a highly praised family-friendly pool area, making it a standout choice. Guests frequently highlight the spacious rooms, the friendly and highly helpful staff, and the convenient and secure attached parking garage as top features. This hotel is particularly well-suited for families with young children due to its dedicated aquatic features, business travelers seeking a quiet and well-equipped environment for work, and event attendees or sightseers who benefit from its proximity to major attractions. To enhance your experience, guests are advised to take full advantage of the complimentary breakfast and the secure parking facilities. For those desiring scenic views, requesting a room on a higher floor is often recommended.

Facilities & Amenities
The hotel's pool area is a major draw, especially for families, featuring a dedicated kids' pool with a kiddie slide and mushroom waterfall. Most guests find the main pool enjoyable, though some note it is relatively small and lacks a hot tub. The fitness center is well-equipped, spacious, and offers a good selection of cardio and weight training options, with some guests appreciating its view overlooking the pool. A convenient laundry room is available on the fourth floor, with machines and complimentary detergent provided at the front desk. The lobby offers ample seating, and a small bar is available in the evenings. For enhanced safety, key card access is required for elevators and all guest access areas, which guests widely appreciate.

Cleanliness & Room Comfort
Guests consistently praise the hotel's exceptional cleanliness, describing rooms and common areas as spotless, modern, and well-maintained. The spacious rooms are noted for their contemporary design and comfortable ambiance, often featuring mini-fridges, microwaves, and ample desk space with convenient outlets. Most guests find the beds very comfortable and conducive to a restful night's sleep, though a few found them to be on the firmer side. Noise levels are generally low, contributing to a quiet stay even in a downtown setting. The bathrooms are modern, clean, and often include walk-in showers. Some guests noted the absence of a bathroom fan and occasional initial issues with hot water temperature. Many rooms also offer appealing city views.

Dining & Food Quality
The complimentary breakfast receives widespread positive feedback, with many guests describing it as excellent, plentiful, and offering a good variety of options. Most guests appreciate the selection, which typically includes oatmeal, hard-boiled eggs, pancakes, bagels, and waffles, along with fresh fruit and a notable availability of lactose-free milk. While many find the food quality to be very good, some guests suggest that the overall breakfast experience is standard for this type of hotel, and a few desired more healthy options or found certain items less appealing. The coffee is consistently praised for its quality and strength. A small bar is available in the lobby area during the evenings, providing a convenient option for guests.

Location & Accessibility
The hotel boasts a central downtown location, which guests find highly convenient for exploring the city. It offers easy walking access to numerous popular attractions, including major event venues, museums, shopping districts, and a variety of restaurants and bars. The on-site parking garage is a significant advantage, described as heated, secure, and providing direct, key-card accessible entry to the hotel, making it particularly valuable for guests with vehicles. While the parking incurs a daily fee, most guests consider it well worth the cost for the added security and convenience. Some guests note that the immediate surrounding area can occasionally appear "sketchy," but the hotel itself is perceived as very safe. Public transit options, including a nearby light rail station, are also easily accessible.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professional demeanor. Guests frequently highlight their welcoming attitude and willingness to go above and beyond to assist with requests and resolve issues, contributing significantly to a positive stay. The check-in and check-out processes are generally described as easy and quick, though some guests experienced minor frustrations with the online check-in system not fully streamlining the process, requiring more interaction at the front desk than anticipated. Housekeeping is noted for its attentiveness, and staff are responsive in addressing concerns such as room issues or maintaining cleanliness in common areas. While most experiences are positive, one guest reported a highly negative interaction regarding a specific hotel policy.

Additional Information
Guests consistently commend the hotel's robust security measures, including the requirement for key card access to operate elevators and enter various hotel areas, which contributes to a strong sense of safety throughout the property. The attached, secure parking garage is also frequently highlighted as a major benefit, providing peace of mind for guests parking their vehicles, especially in a downtown setting. The hotel is noted for being relatively new or recently renovated, contributing to its modern aesthetic and overall pristine condition, which is a significant draw for many visitors. It maintains a pet-friendly policy, accommodating guests traveling with animals. While generally positive, one guest reported a significant issue with a charge not being returned, and another noted a strong cleaning odor in their room upon arrival.