Hotel SpringHill Suites Minneapolis West St Louis Park (Minneapolis, USA)

The hotel is considered to be a tight ship by its guests, tight not in the sense of rolling around, but well run by professional staff, under experienced management. The front of house staff checked guest in efficiently and were able to deal with any small glitches courteously and quickly. Housekeeping staff who were seen to be efficient thoughtful and thorough all combined to offer an overall great experience. .

The breakfast attracts praise generally as being better than the ordinary complimentary hotel offering. With a variety of tasty and healthy options, and free newspapers whilst the free ice cream cookies may have undone some of the healthy options' effects! Other guests commented on the fact that there are plenty of eating houses and movies to be found within about five minutes' travel. .

The guest suites attract great praise from guests, including some who are very environmentally conscious, and liked the hotel's policy of letting guests hang their towels after use in a way that indicates they are not to be laundered yet. Some thought it to be the cleanest, most environmentally conscious place they know. The Internet connection was also praised as it enabled guests to get work done.

Evidently guests here are very discriminating, spotting very small imperfections, a chip that was not a French fry, in the bathtub, and a slow Wi-Fi performance: quickly rectified by reception's call to the service provider. .

The gym and pool while adequate, could do with updating, and the air conditioning was found to be loud. .

The guests who disliked the suites' layout were not greeted with a smile by the night staff, more seriously an out of action hot tub disappointed guests, and some thought the coffee in the suite was not good. .