SpringHill Suites Tampa Westshore Airport

This hotel is highly regarded for its exceptional staff service and its convenient location near the airport and cruise port, making it a popular choice for various travelers. Guests frequently commend the spacious and comfortable rooms, along with the cleanliness of the property. While the complimentary breakfast receives mixed reviews, the overall value and amenities are often highlighted. This hotel is particularly well-suited for business travelers needing easy airport access, families appreciating the room size and included breakfast, and cruise travelers benefiting from the shuttle services. To ensure a smooth experience, guests are advised to confirm shuttle details in advance and note that while many rooms are updated, some may still reflect an older style.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and relaxation. The pool and hot tub areas are frequently praised, often described as clean, well-maintained, and fantastic, though some guests noted the pool could be cold or had specific closing times. A fitness center is available and generally considered well-equipped, providing options for guests to maintain their routines. While Wi-Fi is generally reported as good and fast, a few guests experienced connectivity issues in their rooms. Other amenities include ice machines, though some were reported as not working, and the hotel features elevators, with one occasionally being out of service during stays.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, providing ample room for families or those with extended stays. The beds consistently receive high praise for being very comfortable, ensuring a restful night's sleep. Many rooms have been renovated, offering a fresh and updated feel, though some guests noted that certain areas or furniture still appear dated or worn. While some bathrooms have been updated and are described as clean and spacious, others mention older fixtures or unusually low toilets. Noise can occasionally be an issue, with some guests reporting disturbances from air conditioning units or sounds from neighboring rooms and closing doors.

Dining & Food Quality
The hotel provides a complimentary breakfast, which garners mixed feedback from guests. Most guests describe the breakfast as average or adequate, noting a basic buffet selection. Common criticisms include the quality of items like powdered eggs, watery oatmeal, and a limited variety of options, with some wishing for more healthy choices or a waffle maker to be consistently available. However, many guests appreciate the convenience and the fact that breakfast is included, finding it sufficient to start their day. The breakfast attendant often receives specific praise for being helpful and pleasant, ensuring the area is well-maintained during busy hours.

Location & Accessibility
The hotel's central location is a significant advantage, particularly for its proximity to the airport and the cruise terminal. Guests find it highly convenient for transit, with an airport shuttle service frequently mentioned as quick, free, and reliable, although some experienced delays or difficulty identifying the shuttle. The area around the hotel offers easy access to various restaurants and shopping options, including a mall and other retail stores within walking distance or a short drive. While ideal for airport connections and cruise departures, some guests note it's not the best location for exploring the wider city. Free parking is available and appreciated, though the lot can sometimes fill up quickly.

Staff & Service
The staff at this hotel consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight instances where staff members went above and beyond to assist them, whether it was accommodating early check-ins, helping with lost items, or providing local recommendations for dining and attractions. The check-in process is often described as quick and welcoming, with staff making guests feel valued from the moment they arrive. Many reviews commend specific individuals for their professionalism and kindness, noting that the team's commitment to excellent service significantly enhances the overall guest experience.

Additional Information
Guests should be aware that housekeeping services are typically provided every other day, which is a standard practice for some properties. For those traveling with pets, the hotel has a pet-friendly policy, though a specific fee is applied, and some guests noted challenges in finding suitable outdoor areas nearby for pets. While the hotel generally maintains a quiet atmosphere, some guests mentioned that the hot tub has specific closing hours, which might limit evening use. The hotel also offers a rewards program, with some guests noting that benefits, such as complimentary water bottles, are not always consistently provided.