Staybridge Suites Columbus Univ Area - OSU by IHG

This hotel is highly regarded for its suite-style accommodations featuring full kitchens, providing a home-like atmosphere that is particularly appealing for long-term guests and families seeking comfort and convenience. Its prime location near the Ohio State University campus and Medical Center makes it an excellent choice for medical visitors, OSU visitors, and business travelers with engagements in the area, as well as concert-goers attending events nearby. Guests consistently highlight the exceptional staff hospitality and the hotel's overall spotless cleanliness, which significantly enhances their stay. The comfortable and spacious rooms, coupled with a highly praised breakfast, contribute to a consistently positive experience. To make the most of your stay, guests are advised to utilize the in-room kitchen facilities for added convenience and cost savings, especially during extended visits, and to appreciate the dedicated efforts of the attentive staff.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance guest comfort and convenience. Most rooms feature full kitchens, equipped with a refrigerator, stove, microwave, and dishwasher, which guests find incredibly useful for preparing their own meals, especially during longer stays. A free self-service laundry room is available 24/7, proving to be a significant benefit for guests. The fitness center is well-equipped and accessible around the clock, allowing guests to maintain their workout routines. An indoor pool is also available, often described as warm and clean, providing a pleasant option for relaxation or family fun. While some guests found the pool to be on the smaller side, its availability is appreciated. Free Wi-Fi is provided throughout the property, ensuring guests can stay connected.

Cleanliness & Room Comfort
Guests consistently praise the spotless cleanliness of the hotel, from the common areas to the individual rooms, contributing to a pleasant and welcoming environment. The spacious rooms are frequently described as feeling like apartments, offering ample space for relaxation and work. Many guests report a restful night's sleep due to the exceptionally comfortable beds and fluffy pillows. The modern bathrooms are generally well-regarded, with many appreciating the good showers. While most guests found the rooms to be quiet and well-insulated, some noted occasional noise levels from heating units or external sources. A few guests mentioned minor issues with hallways having an occasional odor or the bathroom condition showing some wear, but overall, the comfort and cleanliness are highly rated.

Dining & Food Quality
The hotel's complimentary breakfast receives widespread acclaim, with guests frequently describing it as delicious, amazing, and offering a good breakfast variety. The spread typically includes hot options like eggs and sausage, along with coffee and juices, providing a satisfying start to the day. Many guests appreciate the convenience and quality of the breakfast, noting that the food is fresh and plentiful. In addition to breakfast, the hotel hosts an evening social three days a week, which is a significant perk, helping guests save on dining out expenses. While the overall food quality is highly praised, some guests expressed a desire for more diverse options, such as waffle makers, or noted occasional issues with food temperature or limited choices, particularly regarding meat options.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it an ideal base for exploring Columbus. Guests appreciate its close proximity to the Ohio State University campus and the Medical Center, which is particularly beneficial for visitors to these institutions. The hotel is also well-situated near various restaurants within walking distance, offering diverse dining options. Its easy access to major roads and public transportation facilitates travel to other city attractions like the Columbus Zoo and Nationwide Arena. However, feedback regarding parking is mixed; while available and often secured, many guests found the parking lot to be limited, tight, and occasionally challenging to navigate, especially during peak times or events, sometimes requiring overflow parking.

Staff & Service
The hotel's staff consistently receives outstanding praise for their friendly, helpful, and attentive service. Guests frequently highlight their willingness to go above and beyond to ensure a comfortable stay, making visitors feel welcomed and valued. The quick check-in process is often noted, contributing to a smooth arrival experience. Many reviews commend the staff's accommodating nature, especially in handling requests and providing assistance. However, some guests reported significant reservation issues, including unexpected cancellations and relocations without prior notice, leading to considerable inconvenience and frustration. While these instances were problematic, the majority of feedback emphasizes the staff's dedication to providing excellent customer service and their professional demeanor in resolving concerns.

Additional Information
This hotel is particularly well-suited for long-term stays, with many guests considering it a "second home" due to its comprehensive amenities and comfortable environment. The property prioritizes security, featuring secured parking lots that are often gated at night, providing guests with peace of mind. The hotel also maintains a pet-friendly policy, accommodating guests traveling with their animals, though some found suitable outdoor areas challenging. For convenience, a shuttle service is available, particularly useful for those visiting nearby hospitals. Guests should note that no daily housekeeping is provided, but a free self-service laundry facility is available 24/7. While the hotel offers an indoor pool, some guests noted the absence of a hot tub or waffle maker at breakfast.