Staybridge Suites Minneapolis-bloomington By Ihg

The hotel's signature feature is its spacious suites with well-equipped kitchenettes, offering guests a comfortable and convenient stay that feels like a home away from home. This makes it an excellent choice for families seeking ample space, business travelers on extended assignments who appreciate the ability to prepare their own meals, and pet owners looking for accommodating lodging. The hotel also appeals to couples desiring a comfortable base for exploring the area. For a more peaceful experience, consider requesting a room away from the elevators, and remember to bring your own laundry detergent to take advantage of the complimentary facilities.

Facilities & Amenities
Most guests praise the pool and hot tub as enjoyable amenities, providing a relaxing option after a day of activities, though some experienced issues with the pool being cold or the hot tub being out of order. The free laundry facilities are a significant advantage, especially for longer stays or families, despite some reports of machines being busy. The fitness center is well-regarded, with one guest specifically mentioning a Peloton bike. Some guests found the elevators to be small and slow, and the hallways narrow, which could be challenging with luggage. There were also mixed comments on in-room ice makers, with some being noisy or non-functional. The hotel also offers social gathering spaces and a bar area.

Cleanliness & Room Comfort
The majority of guests commend the hotel's cleanliness, noting that rooms and common areas are well-maintained. Many found the beds to be comfortable, ensuring a restful night's sleep, with some specifically praising the pillows and the quiet air system. However, feedback on sofa beds is consistently negative, with guests describing them as hard and uncomfortable, sometimes with visible springs or stains. Some rooms feature a kitchenette with a full-sized refrigerator, microwave, and dishwasher, which is highly appreciated for longer stays and meal preparation. Issues noted include thin walls leading to noise from adjacent rooms, rattling doors, and small bathrooms with limited space and a lack of hanging racks or larger trash cans. Some guests also reported minor maintenance issues like loose chair backings or non-functional outlets.

Dining & Food Quality
The complimentary breakfast receives widespread praise for its variety and quality, with many guests highlighting the waffles, eggs, and meat options. The breakfast area is generally described as spacious and well-stocked, with staff consistently replenishing items. However, some guests reported issues with cold food items, such as omelets, or a lack of variety in the menu over extended stays. There were also isolated complaints about the breakfast attendant being rude or unhelpful, and some guests noted a lack of allergen information. Despite these minor issues, the breakfast is largely considered a significant perk, offering a convenient and satisfying start to the day. The hotel also hosts social gatherings with food, which are generally appreciated.

Location & Accessibility
The hotel's location is highly praised for its convenience and accessibility, particularly its proximity to the Mall of America and various local attractions like the Chanhassen Dinner Theater and Guthrie Theater. Guests appreciate being within walking distance of a lake for strolls and having easy access to the train for concert venues. The hotel is also conveniently located near highways and interstates, with plenty of nearby food options and gas stations. Parking is generally described as ample and well-lit, with some specific mentions of electric car chargers and designated diamond elite spots. While some construction in the area was noted as a minor inconvenience, the overall accessibility and central position make it a favorable choice for exploring the city.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, and accommodating. Guests frequently mention positive interactions with front desk associates, who are noted for their quick check-ins and willingness to provide local recommendations. Many reviews highlight the staff's polite and respectful demeanor, contributing to a welcoming atmosphere. However, there are notable exceptions, with some guests reporting extremely negative experiences, including staff being aggressive, rude, or unhelpful, particularly concerning issues like noise complaints or late-night check-ins. Housekeeping service was inconsistent for some, with rooms not being cleaned daily during longer stays or busy periods. Despite these isolated negative encounters, the overall sentiment towards the staff's service is overwhelmingly positive.

Additional Information
The hotel is notably pet-friendly, with many guests appreciating the accommodation for their dogs and the provision of rooms near exterior doors for convenience. Guests on extended stays value the kitchenette in rooms, which includes a full-sized refrigerator, allowing for meal preparation and reduced dining out. The hotel offers free laundry facilities, a significant benefit for families and long-term guests, though it's advisable to bring your own detergent. Some guests mentioned a destination fee or issues with obtaining reward points for work stays. There were also comments about the hotel's social gatherings being a nice touch, though some found the food offerings to be limited. The hotel provides toiletries like Dove soap, shampoo, and conditioner, which guests appreciate.