Suburban Studios Minneapolis Brooklyn Center

This hotel is frequently chosen by budget-conscious travelers and those seeking extended stays, often due to its competitive rates and the presence of in-room kitchenettes. Its primary appeal lies in its suitability for longer visits, providing a sense of being "at home" for some guests. However, a recurring and significant concern across numerous reviews is the pervasive issue of cleanliness and unpleasant odors throughout the property and in guest rooms. Many guests also report considerable inconsistencies in staff service and frequent problems with room key functionality. The hotel is also noted for being pet-friendly, which is a significant draw for animal owners. To ensure a smoother experience, guests should proactively verify their room type upon arrival and be prepared for potential issues with room condition and amenities.

Facilities & Amenities
The hotel offers various amenities, though their condition and availability are often inconsistent. Many rooms include kitchenettes, but guests frequently report that these are entirely empty, lacking essential cookware and utensils, requiring visitors to bring their own. Issues with in-room appliances are common, including refrigerators that are rusty or non-functional, heaters that do not warm the room, and stoves that are problematic or lack an oven. Guests also note missing TV remotes and lamps without working bulbs. While Wi-Fi is generally reported as fast, the elevator can be slow or out of order, and the laundry facility is sometimes unusable. On a positive note, some guests appreciate the availability of secure parking.

Cleanliness & Room Comfort
Cleanliness and room comfort are major points of contention for many guests. A predominant issue is the strong and unpleasant odors in rooms and hallways, frequently described as stale cigarette smoke, marijuana, or a general musty smell, sometimes masked by an overpowering artificial scent. Rooms are often reported as dirty and unkempt, with sticky floors, un-swept surfaces, random hair, and dirty headboards or bathroom doors. Evidence of pests, including roaches and bed bugs, is mentioned by several guests, leading to discomfort and skin rashes. The rooms are often described as outdated with chipping paint, burn marks, rust on appliances, and broken furniture like destroyed pull-out sofas. While some guests find the beds comfortable and bedsheets clean, others report significant dips in mattresses and a lack of pillows. Noise levels from other guests or the adjacent bar can also be disruptive.

Dining & Food Quality
Feedback regarding dining options is consistently negative, primarily due to the absence of advertised services. Many guests express disappointment that the hotel advertises free breakfast but does not provide it, offering only coffee in the mornings. There are also reports of no hot water for tea being available. The hotel does not appear to offer any in-house restaurant or room service, and the presence of a bar next door is noted more for its noise than for any positive dining experience it might offer.

Location & Accessibility
The hotel's location is generally considered convenient for accessing the broader metro area and is often chosen for its easy on/off freeway access. Some guests find it well-suited for their specific travel purposes. While secure parking is available and appreciated by some, the surrounding area is frequently described as sketchy or unsafe, with reports of concerning activities in the parking lot. Proximity to local amenities like a large retail store and an indoor playground is mentioned, suggesting some family-friendly convenience, but overall concerns about the immediate environment persist.

Staff & Service
Guest experiences with staff and service are highly mixed. Many reviews highlight significant issues, including rude or unfriendly desk staff, particularly during check-in. Frequent problems with key cards not working, requiring multiple trips to the front desk, are a common complaint. Several guests report serious concerns about staff entering rooms without knocking or prior notification, and some allege unauthorized charges or even theft. There are also instances of unfulfilled booking requests, such as being assigned a room with one bed instead of two. Conversely, a notable number of long-term guests praise the staff, describing them as friendly, helpful, professional, and accommodating, particularly in resolving issues like appliance malfunctions or extending stays.

Additional Information
The hotel is widely recognized for its pet-friendly policy, which is a significant advantage for guests traveling with animals. It appears to cater to long-term stays, with many guests extending their visits and appreciating the sense of feeling "at home." However, some guests note that the hotel has a transient feel, with individuals seemingly living permanently in the studios. Security is a concern for some, with reports of side doors being left open. The overall quality of the establishment is often compared unfavorably to a motel, despite its hotel designation. Guests should also be aware that they may be asked for identification on subsequent days of their stay.