Sun Moon Lake Youth Hostel

This hotel offers a memorable stay characterized by its expansive natural park setting and prime location directly opposite the cable car station, providing a unique blend of tranquility and accessibility. It is an ideal choice for nature lovers seeking fresh air and quiet surroundings, as well as families and sightseers who appreciate the convenience of nearby attractions and spacious accommodations. Travelers with cars will find the ample and free parking particularly beneficial, allowing for easy exploration of the region. Guests consistently highlight the exceptionally friendly staff, the satisfying breakfast buffet, and the overall cleanliness of the property, contributing to a pleasant and relaxing atmosphere. To enhance your experience, consider requesting one of the charming chalets for a more immersive natural stay, and be prepared for the serene, forest-like atmosphere that defines this unique retreat.

Facilities & Amenities
Guests frequently commend the unique convenience of rooms equipped with two toilets and two sinks, a feature particularly appreciated by larger groups and families for its practicality. While free Wi-Fi is provided, many guests reported inconsistent signal strength and slow speeds, which can be a minor inconvenience. Similarly, the availability of power outlets is often limited and inconveniently placed, typically confined to desk areas rather than bedside. The air conditioning units can be quite noisy, and some rooms lack adequate heating, making them chilly during colder seasons. The in-room hairdryers are often described as fixed, old, and weak, sometimes prone to overheating. The TVs are also noted as being older models with variable picture quality. For guest convenience, laundry facilities are available, though some visitors encountered issues with the dryer's functionality. An elevator is present, albeit described as somewhat dated.

Cleanliness & Room Comfort
The cleanliness of the rooms generally receives positive feedback, with many guests finding them spacious and well-maintained despite the property's age. However, some specific concerns were noted, such as the presence of mold on bathroom silicone seals or broken tiles in shower areas, and occasional reports of unmopped floors. Feedback regarding beds is mixed; while many guests found them comfortable, others described the mattresses as old and less supportive, and some mentioned that the provided blankets were either too small or not warm enough for the climate. Noise insulation is a recurring issue, with guests frequently reporting audible conversations from hallways, outside, or adjacent rooms. The dated equipment within the rooms, including older televisions and less effective hairdryers, also impacts the overall comfort. Additionally, some chalets may have a noticeable musty smell if they have been unoccupied for a period, and the absence of dedicated heating can make winter stays quite cool.

Dining & Food Quality
The breakfast buffet is a consistent highlight, receiving widespread praise for its impressive breakfast variety and overall food quality. Guests consistently commend the extensive selection of both Chinese and Western options, finding the spread delicious, satisfying, and plentiful. Popular items frequently mentioned include flavorful fried rice noodles, savory braised pork, salted eggs, and a range of fresh vegetables. While the majority of reviews are positive, some guests found the breakfast offerings to be somewhat simple or noted a relative lack of protein options. Occasionally, popular items like fresh fruit were not replenished as quickly as desired during peak times. The hotel also features an on-site restaurant, though some guests noted that its dinner serving hours were relatively short.

Location & Accessibility
The hotel boasts an exceptionally convenient location that significantly enhances the guest experience. Its most prominent advantage is being situated directly opposite the cable car station, providing effortless access to this popular attraction and the surrounding area. Guests also highly value the fact that the Ita Thao pier and its vibrant market area are within comfortable walking distance, allowing for pleasant strolls along the lake. For those arriving by vehicle, the property offers ample parking, which is a significant benefit, and the free parking can be utilized even after checkout, providing valuable flexibility for continued exploration. While the location is generally excellent, some guests noted that the path from the pier to the hotel involves an uphill walk, and the road leading to the entrance can be quite dark at night due to limited lighting, though this is often attributed to ecological considerations.

Staff & Service
The friendly staff consistently receives glowing reviews, with guests frequently describing them as exceptionally courteous, helpful, and professional. Many reviews highlight the staff's warm and welcoming demeanor, emphasizing their willingness to go above and beyond to assist guests, such as providing thoughtful birthday gifts or securely storing bicycles. The quick check-in process is frequently mentioned as contributing to a smooth and efficient arrival experience, setting a positive tone for the stay. Guests also highly appreciate the staff's attentive nature and their accommodating approach to various requests, including the provision of complimentary room upgrades when available, which significantly enhances the overall guest satisfaction and contributes to a truly relaxing and memorable stay.

Additional Information
Guests have the option of staying in unique chalet accommodations nestled within the expansive property, offering a quiet and immersive experience amidst the natural environment. While these chalets provide a distinct charm with their wooden interiors, some guests noted they might have a slight musty smell if unoccupied for a period, and some insect screens were found to be damaged. Due to the forest setting, guests should be aware of the presence of insects and occasional wildlife, such as monkeys on rooftops. Although laundry facilities are available, some guests reported issues with the dryer's functionality. The property, while well-maintained, reflects its building age and historical context, which some guests found charmingly retro, while others noted the older equipment and general aesthetic. The hotel's historical association with youth groups also contributes to its unique, somewhat rustic character, offering a distinct experience.