Sunborn Gibraltar

This unique hotel, a luxury yacht moored in the marina, offers a distinctive and memorable stay, appealing to a wide range of guests from couples seeking a romantic getaway to sightseers and business travelers appreciating its central location. Its spacious rooms, consistently praised attentive staff, and excellent breakfast contribute to a highly positive experience. The hotel's prime position provides easy access to local attractions and dining, making it an ideal base for exploring. For an enhanced stay, guests might consider requesting a room with a runway view for a quieter experience, as some areas can be subject to external noise. Additionally, it is advisable to inquire about the availability of the pool and deck facilities, as these are occasionally closed for maintenance or due to seasonality.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences are mixed. The rooftop pool is noted as small, and while some guests enjoy it, others report issues with limited sunbeds and towels being left unattended, making it difficult to find space. The pool area and upper deck are also sometimes closed early in the evening or for maintenance, which can be disappointing. A fitness center is available, described by some as well-equipped, while others find it rudimentary. The Wi-Fi connectivity receives significant negative feedback, with many guests experiencing frequent disconnections. Several bars are present, including the Aqua Bar, though some are noted as being closed seasonally or understaffed, impacting service speed. A spa offers treatments like massages, and some guests appreciate the presence of a sauna and steam room.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms as spotless, very clean, and well-maintained. The rooms are generally found to be very spacious and comfortable, featuring massive beds with high-quality linens that ensure a restful sleep. However, the bathroom design is a recurring point of discussion; many guests note the open-plan layout with no main door and glass doors for the toilet and shower, leading to a significant lack of privacy. Some also mention that the wardrobe doors can inadvertently offer views into the shower. Noise can be an issue, particularly from outside bars on weekends, the gym on the floor above, or general neighbor noise due to perceived thin soundproofing. In-room amenities include a coffee maker, bottled water, and electronic controls for lights and blinds.

Dining & Food Quality
The breakfast consistently receives high praise from guests, often described as excellent, one of the best, and offering a wide variety of fresh, high-quality options in a buffet style. The breakfast staff are frequently highlighted for their attentiveness. While some guests find the breakfast to be on the pricier side, its quality and selection are widely appreciated. The hotel's restaurants and room service also garner positive comments for their food quality and efficient service. Many guests enjoy the happy hour for its good value and quality cocktails. Overall, the dining experience is a significant highlight for many visitors, with the food choices and preparation often exceeding expectations.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the area. It is perfectly situated within the marina, surrounded by a multitude of bars and restaurants, and is just a short walk to Main Street and Casemates Square. Guests appreciate its proximity to the airport, which is typically a 10 to 15-minute walk across the runway, and easy access to bus stops for wider exploration. The tram to the Rock is also within a reasonable walking distance. While parking is available, some guests note that finding the hotel entrance by car can be challenging due to roadworks, and the parking itself can be expensive.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome, often including a complimentary drink upon arrival, and the quick check-in process. The team, from reception to housekeeping and restaurant staff, is praised for being professional, eager to please, and going above and beyond to assist guests. While some isolated comments mention slow service at the bars or inconsistent housekeeping timing, the overall sentiment is overwhelmingly positive regarding the quality of service. The staff's commitment to ensuring a pleasant stay is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
The hotel's unique concept as a luxury yacht provides a distinctive experience, often compared to being on a cruise ship but with more spacious rooms. However, some guests note that certain areas of the property are beginning to show signs of age and could benefit from upkeep or refurbishment, with mentions of worn carpets or dated elements. The hotel operates a pet-friendly policy, though finding suitable outdoor areas for pets can be challenging. Guests should be aware of a destination fee that covers certain amenities, which some feel is not always clearly communicated. The hotel also provides thoughtful touches like umbrellas in the rooms.