Sundance Lodge

The hotel is highly praised for its unparalleled ski-in/ski-out access, positioning guests directly on the slopes and providing immediate entry to the lifts. Its central village location further enhances convenience, placing shops, restaurants, and other amenities within easy reach. This makes it an ideal choice for avid skiers and snowboarders, as well as families seeking a convenient base for winter sports. In warmer months, its proximity to trails and the village appeals to mountain biking enthusiasts and those exploring the natural surroundings. Guests consistently highlight the friendly staff and the practical benefit of in-room kitchenettes. However, a recurring theme in reviews is the hotel's dated appearance and the need for updates, alongside frequent complaints about noise and the lack of air conditioning, which can make rooms uncomfortably warm. To ensure a more restful stay, guests might consider requesting a room away from the pub or bringing earplugs.

Facilities & Amenities
The hotel provides excellent ski storage facilities, complete with provided locks, making it highly convenient for guests to secure their gear directly on-site. A popular hot tub is available for relaxation after a day on the slopes, though some guests have noted it can be small or in need of better maintenance and cleanliness. A fitness center is also present, but its operating hours may not suit all guests, particularly those looking for early morning workouts. The elevator system is frequently mentioned, often described as slow, small, and occasionally unclean. Many rooms feature a balcony, offering views of the village or mountains, while some guests found them less than pristine. Laundry facilities are available on-site, providing convenience for longer stays, though some reviews indicate that the laundry room itself could benefit from improved cleanliness and more machines.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is mixed. While many rooms are described as clean and comfortable, some guests report issues with overall upkeep, particularly in common areas like hallways and bathrooms, noting stained carpets and signs of wear. The beds generally receive praise for being comfortable, ensuring a restful night's sleep for most. A significant and frequent concern is the pervasive noise, stemming from sources such as the on-site pub, early morning snow plows, and general activity in hallways and adjacent rooms, which can disrupt sleep. Another major point of contention is the lack of air conditioning, leading to rooms becoming excessively hot, especially during warmer seasons, making it difficult to regulate temperature. Many rooms are equipped with a kitchenette, offering convenience for self-catering, though their functionality and cleanliness, including issues with exhaust fans or older appliances, receive varied reviews. Bathrooms are described with mixed opinions regarding size, water pressure, and overall condition.

Dining & Food Quality
The hotel offers convenient on-site dining options, including a popular pub and several coffee shops, which guests appreciate for their accessibility and quality food. Many rooms are equipped with a kitchenette, providing guests the flexibility to prepare their own meals, a feature highly valued by those seeking to self-cater. However, the functionality and cleanliness of these kitchenettes receive mixed reviews, with some guests noting issues such as the absence of exhaust fans, limited counter space, or older, less efficient appliances like hot plates. While there are mentions of nearby breakfast options, the hotel does not consistently offer a dedicated breakfast service, and feedback on the quality of available food is primarily focused on the on-site pub and cafes.

Location & Accessibility
The hotel's central location is consistently highlighted as its most significant advantage, offering unparalleled ski-in/ski-out access directly to the slopes and immediate proximity to the village amenities. This prime positioning makes it exceptionally convenient for guests engaged in winter sports or exploring the various shops and restaurants on foot. However, parking is a notable point of concern for many guests. It is not included in the room rate and incurs a substantial daily fee, which is often perceived as an unexpected and expensive additional cost. The hotel's vibrant location, particularly its proximity to the on-site pub and resort operations, also contributes to noise levels, especially during evenings and early mornings, which some guests find disruptive.

Staff & Service
The hotel staff consistently receive overwhelmingly positive feedback, frequently described as exceptionally friendly, helpful, and accommodating. Guests praise their attentiveness and willingness to go "above and beyond" to assist with various requests, from providing local information to resolving minor issues promptly. The check-in process is generally reported as smooth and efficient. However, feedback regarding housekeeping services is mixed; while some rooms are found clean upon arrival, many guests note a lack of daily room cleaning or towel replacement unless specifically requested. Despite these occasional inconsistencies in housekeeping, the staff's positive demeanor and dedication to guest satisfaction significantly contribute to an overall positive experience.

Additional Information
The hotel is notably pet-friendly, a feature that is highly appreciated by many guests traveling with their animals, allowing them to bring their companions along for their stay. However, some reviews mention instances of disruptive barking dogs from neighboring rooms, which can impact the quiet enjoyment of other guests. Guests should be aware that the property is quite dated, having been constructed in 1996, which contributes to its worn appearance in common areas and some rooms, reflecting its age rather than modern design. During the off-season, visitors may find that some on-site and village amenities, including certain bars and restaurants, operate with limited hours or are closed entirely, which can affect dining and entertainment options. Furthermore, some guests have reported issues with insects in their rooms, particularly during warmer months, which can be a concern for comfort and cleanliness.