Super 8 Alexandria

This hotel serves as a highly convenient base for exploring the Washington D.C. area, with many guests appreciating its direct access to public transportation and proximity to various local attractions. While it offers a budget-friendly option for travelers, feedback is notably mixed regarding the overall experience. It is particularly suited for short-stay visitors and budget-conscious travelers who prioritize location over extensive amenities, as well as those needing quick access to the airport. Guests frequently highlight its walking distance to numerous stores, restaurants, and shopping centers. However, some aspects, such as the basic nature of the rooms and certain service interactions, temper the positive impressions. To ensure a smoother stay, guests should be aware of the limited in-room amenities and clarify any deposit policies upon arrival.

Facilities & Amenities
Guests frequently note the significant absence of expected in-room amenities, with many reviews highlighting the lack of a microwave and refrigerator in the rooms, which can be inconvenient for longer stays or for those wishing to store food. Connectivity is another area of concern, as the Wi-Fi service is often described as spotty or limited to a single device per room, posing challenges for multiple users. The television service also receives criticism for its limited channels and occasional technical issues. Furthermore, some guests report a scarcity of basic toiletries and towels in the rooms, requiring requests to the front desk. While some rooms include a coffee maker, its placement can be awkward. The elevator has also been a point of concern for some, described as appearing old and potentially unreliable.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably varied among guests. While many describe their rooms as clean and comfortable, a significant number of reviews detail issues such as sticky floors, visible hair around beds, and even reports of cockroaches, leading to concerns about overall hygiene. Room smell is another recurring negative point, with some guests reporting unpleasant odors or the lingering scent of cigarettes despite non-smoking policies. The beds are generally considered comfortable by most, though some found the pillows to be small or of poor quality. Beyond cleanliness, the general condition of the rooms and their furnishings is often described as old or in need of upgrades, with specific mentions of broken bathroom drain plugs and non-functional outlets. Noise can also be an issue, stemming from thin walls allowing street sounds or plumbing noises to penetrate.

Dining & Food Quality
The complimentary breakfast offered by the hotel is a consistent point of contention among guests, with the vast majority expressing disappointment regarding its quality and variety. Many describe it as extremely basic, often consisting solely of thawed muffins, juice, and coffee. Guests frequently note the lack of fresh options, fruits, or a wider selection of items, leading many to feel it is substandard compared to similar establishments. There are also recurring complaints about the availability of coffee and the need to repeatedly request refills or more muffins. Consequently, many guests advise planning to seek breakfast elsewhere. On a more positive note, the surrounding area offers numerous dining options and restaurants within walking distance, providing convenient alternatives for meals.

Location & Accessibility
The hotel's location is a significant draw for many guests, offering a highly convenient base for exploring the wider Washington D.C. area. It is praised for its proximity to downtown DC and being less than ten minutes from the Metro, providing easy access to public transportation. Guests frequently appreciate being within walking distance of numerous stores, restaurants, a shopping plaza, and even an international supermarket, making it easy to find amenities and dining options. While many describe the immediate area as quiet and safe, some guests have expressed concerns about the neighborhood's overall appeal, noting it can feel busy or is situated directly off a freeway. Despite these mixed perceptions of the immediate surroundings, its strategic position for accessing major attractions remains a key advantage.

Staff & Service
Feedback regarding staff and service is highly mixed, with a notable number of guests reporting negative experiences despite some positive mentions. While some guests encountered friendly staff and appreciated the helpfulness of the manager in specific situations, many reviews highlight significant issues. Complaints include instances of rude or unprofessional behavior from front desk associates, long wait times during check-in due to understaffing, and a perceived lack of attentiveness or responsiveness to guest needs. Guests have reported being assigned already occupied rooms, difficulties with room key activation, and a general lack of awareness from staff regarding hotel operations. A recurring and significant concern involves issues with the deposit refund process, with guests experiencing delays, vague communication, and even being hung up on when inquiring about their funds.

Additional Information
Guests frequently encounter a mandatory incidental deposit upon check-in, which can vary in amount and is a common source of frustration due to reported delays or issues with its refund. Some guests noted discrepancies in the deposit amount based on booking channels. A significant concern for many is the perceived safety and security of the property, with mentions of room doors being directly exposed to the street and a general feeling that the hotel requires substantial upgrades for safety. Some reviews describe the presence of "shady" guests or the property being combined with other hotels, contributing to an uncomfortable atmosphere. Noise insulation is also a recurring issue, with thin walls allowing street sounds, plumbing noises, or even loud music from neighboring rooms to disturb sleep.