Super 8 by Wyndham Abbotsford BC

The hotel is particularly notable for its family-friendly amenities, especially the pool with a waterslide, which is a significant draw for younger guests. Its central location provides convenient access to various local attractions, dining options, and major roadways, making it an ideal choice for families on leisure trips and travelers passing through. The staff generally receives praise for their helpfulness and efficiency, contributing to a smooth experience for many. While the hotel aims to provide a comfortable stay, some aspects of room comfort and breakfast quality receive mixed feedback. To ensure the best experience, guests might consider requesting a room in the main building to potentially avoid noise from the motel-style sections and be prepared for a basic breakfast offering, with many opting for nearby alternatives.

Facilities & Amenities
The hotel's standout feature is its indoor pool with a thrilling waterslide and a hot tub, which are highly popular among families and children, providing excellent entertainment. While the hot tub occasionally faces issues with cleanliness or functionality, the overall pool area is a major highlight. A fitness center is available for guest use, though its limited operating hours, often not opening until 10 AM, can be inconvenient for early risers. Guests benefit from free Wi-Fi, although some report it can be slow or unstable. The convenience of underground gated parking is frequently mentioned, offering security and ease of access. Many rooms are equipped with a mini fridge, microwave, and Keurig coffee maker, adding to guest comfort. Laundry facilities are also available for longer stays.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. While some rooms are described as clean and well-maintained, others report issues such as a musty smell, mold in bathtubs, stained bath mats, or hair and debris on floors. The overall decor is frequently noted as old and dated, with instances of peeling paint, chipped furniture, and small, old televisions. A common complaint revolves around bed comfort, with many guests finding mattresses hard, lumpy, or having visible springs, and pillows often described as flat or worn out. Noise can be an issue, particularly from upstairs neighbors due to poor sound insulation, and occasionally from AC units or outside traffic. In-room amenities like mini fridges and microwaves are appreciated, but some guests mention a lack of basic toiletries or issues with broken fridge knobs.

Dining & Food Quality
The complimentary breakfast at the hotel receives highly mixed reviews, with many guests expressing significant disappointment. It is often characterized as minimal, basic, or "sub-standard," typically consisting of cold hard-boiled eggs, toast, waffles (which can be soggy or involve long waits due to limited equipment), yogurt, and cereal. The absence of hot protein options like bacon or sausage is a frequent point of criticism. Some guests have noted unsanitary practices by staff managing the waffle maker. Due to the limited selection and perceived low quality, many guests choose to dine at nearby fast-food restaurants or Tim Hortons instead. While some find it adequate for a quick start, it generally falls short of expectations compared to other hotel breakfasts.

Location & Accessibility
The hotel's location is consistently highlighted as a significant advantage, offering easy access to Highway 1 and being central to numerous points of interest. It is conveniently surrounded by a wide array of restaurants, fast-food options, and shopping centers, including a Walmart within walking distance. Guests appreciate its proximity to local attractions such as Castle Fun Park and the Abbotsford Centre, making it ideal for event attendees or those exploring the area. The availability of underground gated parking is a notable benefit, providing security for vehicles. While the immediate vicinity is generally convenient, some guests have observed a nearby homeless encampment, though the hotel's secure parking mitigates concerns for most.

Staff & Service
The staff at the hotel generally receives positive feedback for their friendliness, helpfulness, and accommodating nature. Guests frequently commend the quick check-in and efficient check-out processes. Staff members are often praised for their willingness to address guest concerns, such as facilitating room changes due to noise or cleanliness issues, and assisting with parking for larger vehicles. However, some guests have reported isolated instances of language barriers or perceived unresponsiveness to specific requests, like providing additional blankets. There have also been occasional comments regarding housekeeping services, with some guests noting that rooms were not cleaned daily or that towels were not consistently replaced. Despite these minor inconsistencies, the overall sentiment towards the staff remains largely positive, acknowledging their efforts to enhance the guest experience.

Additional Information
The hotel maintains a pet-friendly policy, primarily accommodating dogs, though some guests have encountered confusion regarding bringing cats, as this distinction is not always clear during booking. Designated grassy areas for pets are available, but some reviews mention issues with other pet owners not cleaning up. The hotel features a distinct motel-style section with direct outdoor room access, which some guests advise against due to potential noise or older conditions, recommending a room in the main building instead. Wi-Fi connectivity is a recurring point of frustration, often described as slow or unstable. Several guests have reported billing discrepancies or difficulties with payment methods, particularly concerning credit card requirements for security deposits, leading to unexpected charges or cancelled reservations. The hotel's proximity to the Abbey Road pub can result in weekend noise for some rooms.