Super 8 by Wyndham Ankeny/Des Moines Area

The hotel consistently earns high praise for its exceptional cleanliness and outstanding hospitality, creating a memorable and welcoming experience for many travelers. Guests frequently highlight the property's recent renovations and modern updates, which contribute to a comfortable and pleasant stay, often describing it as a "gem" or a "treasure." This establishment is particularly well-suited for business travelers seeking a reliable and affordable base, truck drivers benefiting from convenient parking, and families looking for a friendly, home-like atmosphere where staff treat them like family. Its commitment to providing great value ensures a quality experience without a high price tag. To enhance your visit, consider taking advantage of the nearby dining options, especially the Mexican restaurant offering a discount, and appreciate the quiet environment that many guests find conducive to a restful night.

Facilities & Amenities
Guests generally find the hotel's amenities convenient, with most rooms featuring a refrigerator and microwave, which are particularly appreciated by those on longer stays. The availability of ice machines and vending machines further adds to guest convenience. However, a significant point of contention is the advertised swimming pool, which multiple guests reported as being non-functional and drained, having been out of service for several years despite website and signage claims. While Wi-Fi is available, some guests experienced issues with its reliability and speed, and a few noted that the televisions in rooms were outdated or not fully functional. Some guests also mentioned the absence of an elevator, which could be a consideration for those with mobility concerns or heavy luggage.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its cleanliness, with many guests describing their rooms as immaculate and well-maintained. Reviewers consistently praise the comfortable beds and the abundance of pillows, ensuring a restful night's sleep. Most guests report a quiet environment, conducive to relaxation. However, some guests encountered issues such as a musty smell in certain areas or rooms, and isolated reports mentioned mold in showers or stained carpets and linens. Specific complaints included noisy refrigerators, outdated televisions, and toilets requiring multiple flushes. While the majority of experiences were positive regarding room condition, a few guests noted minor maintenance issues like loose bathroom door hinges or inadequate shower curtains leading to water on the floor.

Dining & Food Quality
The hotel offers a continental breakfast that receives mixed but generally positive feedback for its convenience and variety. Most guests appreciate the availability of options such as waffles, cereal, fruit, toast, and honey buns. Some reviews specifically mention the inclusion of eggs and sausage, though a few guests found these hot items to be of lower quality or not adequately heated. The coffee is available, but some found it too strong or containing grounds. While many guests found the breakfast sufficient to start their day, some felt the selection was "skimpy" or wished for more substantial hot food choices. Overall, it serves its purpose as a complimentary offering, with the waffle maker being a popular feature.

Location & Accessibility
The hotel's location is highly praised for its convenience, situated just off the interstate, providing easy access for travelers. Guests appreciate its proximity to numerous restaurants, gas stations, and convenience stores, many within walking distance. A popular Mexican restaurant is conveniently located next door, often offering a discount to hotel guests. The area is generally described as safe and well-lit. For truck drivers, the hotel offers ample and easy truck parking, a significant advantage. While most feedback on the surrounding area is positive, a few isolated comments mentioned concerns about the immediate neighborhood or observed police activity. The hotel's position makes it a practical choice for those visiting the nearby university or traveling through the region.

Staff & Service
The staff at this hotel consistently receives overwhelming praise for their friendliness, attentiveness, and exceptional customer service. Guests frequently highlight their helpful and accommodating nature, often describing them as sweet, kind, and genuinely caring. Many reviewers commend the quick check-in process and the staff's willingness to assist with last-minute adjustments or room changes. The "family-run" aspect contributes to a warm, "home away from home" atmosphere, with employees making guests feel valued and welcomed. While the vast majority of experiences are positive, a few isolated incidents mentioned initial check-in difficulties or perceived unresponsiveness regarding specific room issues or deposit refunds. Overall, the dedication of the staff is a standout feature, significantly enhancing the guest experience.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with animals, though some found the per-pet fee to be a bit high and noted a lack of convenient outdoor trash containers for pet waste. A recurring theme in reviews involves the deposit policy, with guests mentioning a required upfront deposit that some reported experiencing delays or issues with its refund after checkout, leading to frustration for a few. The hotel is noted as CLC friendly and offers specific benefits for Wyndham Rewards members, enhancing the value for frequent travelers. For motorcyclists, the hotel provides secure and visible parking options, allowing them to keep an eye on their vehicles. Guests also appreciate the 10% discount offered at the adjacent Mexican restaurant, adding a practical and enjoyable dining option to their stay.