Super 8 by Wyndham Atchison

This hotel is primarily noted for its affordability, making it a suitable option for budget-conscious travelers and road trippers seeking a basic place to rest. Its convenient location near local attractions, including Benedictine College and the Amelia Earhart Festival, is a consistent positive, allowing guests easy access to local events and points of interest. While many guests find it offers good value for the price, it is important to manage expectations regarding the overall condition and amenities, as the property is often described as dated. The hotel serves well for those who prioritize a low rate over modern comforts or extensive services. For a more comfortable experience, guests might consider bringing their own amenities, such as extra pillows or personal coffee supplies, and it is advisable to confirm specific room features upon check-in, as some in-room items may be dated or non-functional.

Facilities & Amenities
Guests frequently report issues with the hotel's amenities, noting that many are either non-functional or absent. Numerous reviews mention TVs that do not work properly, often requiring manual adjustments or staff intervention. The Wi-Fi connection is inconsistent, with some guests experiencing poor or no reception, while others find it adequate. A common complaint is the absence of coffee makers in rooms, requiring guests to seek coffee elsewhere. The lack of vending machines for snacks and drinks is also noted, with guests having to rely on the front desk for purchases. For those on upper floors, the absence of an elevator poses a significant inconvenience, especially for elderly or disabled guests and those with heavy luggage. Other reported issues include non-working USB jacks and plug-ins, and problems with hair dryers and alarm clocks. The hotel also lacks public laundry facilities, which can be problematic for longer stays.

Cleanliness & Room Comfort
Most guests express significant concerns regarding cleanliness and room comfort. Many reviews describe dirty rooms upon arrival, citing stains on carpets and sheets, hair in sinks and bathtubs, and dust under beds. Some even reported finding pee on toilets or signs of mold. A particularly alarming issue for several guests was the presence of bed bugs. The overall condition of rooms is frequently described as dated and worn, with issues like holes in drywall, loose fixtures, and broken furniture. Some bathrooms have splintering doors or non-functional elements. Guests often complain about lumpy beds or uncomfortable beds with old bedding, leading to poor sleep. While some rooms are noted as spacious, noise from truck traffic, other guests, or cleaning staff can be disruptive. A pervasive musty smell is also a common complaint, suggesting potential water damage or poor ventilation.

Dining & Food Quality
The complimentary breakfast offered at the hotel receives predominantly negative feedback from guests. Many describe it as sparse and of low quality, often consisting of very limited food options such as cereal, waffles, and juice. Guests frequently report issues with the coffee being weak or cold, and the milk being warm, which detracts significantly from the experience. There is a notable absence of protein options, which many find disappointing and insufficient for a filling start to the day. While a few guests acknowledge that the breakfast is "good enough" considering the hotel's price point, the overall sentiment is that it barely qualifies as a substantial meal. Some reviews specifically mention a lack of waffle mix or other basic items, further highlighting the limited and inconsistent offerings available to guests.

Location & Accessibility
The hotel's location is consistently praised by guests, who find it convenient and easy to access from major highways. It is situated close to key local attractions, including Benedictine College and the site of the Amelia Earhart Festival, making it a practical choice for visitors attending events or exploring the area. Guests appreciate being within easy reach of various points of interest. However, a significant drawback highlighted by numerous reviews is the absence of an elevator. This poses a considerable challenge for guests staying on upper floors, particularly for elderly individuals, those with disabilities, or anyone carrying heavy luggage, making accessibility a major concern despite the favorable location. Parking is generally described as easy and convenient for guests.

Staff & Service
Feedback on staff and service is notably mixed. Many guests commend the friendly staff and describe them as helpful and accommodating, particularly during check-in or when addressing minor issues like non-working TVs. Some appreciate the quick check-in process and the willingness of staff to assist with requests. However, a significant number of reviews report negative experiences, citing rude staff and unprofessional behavior. Issues such as a language barrier making communication difficult, staff being unresponsive to requests, or appearing unknowledgeable about hotel policies or local information are frequently mentioned. Some guests also express discomfort with staff smoking near the main entrance, impacting the overall welcoming atmosphere. There are also isolated but serious complaints about staff conduct, including allegations of theft or arbitrary denial of service.

Additional Information
Guests frequently raise safety concerns, noting that the building can feel unsecured, with reports of individuals who appear to be permanent residents and instances of smoking and drinking in public outdoor areas. Some solo female travelers specifically mentioned feeling unsafe. The hotel's refund policy is a significant point of contention, with numerous guests reporting difficulties or outright denial of refunds, even when checking out early due to unsatisfactory conditions or being charged twice for their stay. While the hotel has a pet-friendly policy, some reviews mention issues like fleas in rooms designated for pets. There are also unusual accounts of ghostly encounters reported by some guests, adding a unique, albeit unsettling, dimension to their stay. The overall impression is that guests should be aware of these potential issues beyond standard amenities.