Super 8 by Wyndham Bend

This hotel is often chosen for its indoor pool and hot tub, which are frequently highlighted as a major draw, especially for families and those seeking relaxation after outdoor activities. Guests consistently praise the friendly and helpful staff and appreciate the hotel's convenient location, often finding it to be a good value for their stay. However, many reviews point to the hotel's dated appearance and inconsistent room conditions, particularly concerning odors. It is well-suited for travelers with pets due to its accommodating policy. To enhance your experience, it is advisable to confirm specific room amenities like microwaves or refrigerators upon booking, and if quiet is a priority, consider requesting a room away from high-traffic areas.

Facilities & Amenities
The hotel features a popular indoor pool and hot tub, which are generally well-maintained and appreciated by guests, with many noting the availability of towels and life vests for children. However, some reviews mention instances of the pool or hot tub being closed for maintenance or remodeling. A significant point for guests is the absence of an elevator, meaning access to upper floors is via stairs, which can be challenging for some. Parking is generally described as ample and well-lit. Guests also have access to vending machines, ice machines, and convenient laundry facilities. Some rooms lack USB ports for charging devices, and mini-fridges typically do not include a freezer compartment. While Wi-Fi is available, a few guests reported issues with slow speeds or incorrect passwords.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. While many guests describe their rooms as clean and comfortable, others report issues such as dirty bathrooms, unmade beds, or visible stains on carpets. A recurring concern is the presence of various room odors, frequently described as musty, stale, or having a strong pet-related smell, which can significantly impact the guest experience. Bed comfort also varies, with some finding beds comfortable and others describing them as hard or lumpy. Room amenities like microwaves and refrigerators are appreciated when available, though their presence is inconsistent across rooms. Some guests noted issues with TV remotes and a lack of sufficient electrical outlets. Bathrooms are generally functional, but some reviews mention hair or mold. Noise levels are inconsistent, with some guests enjoying quiet stays while others experienced disturbances from thin walls or hallway activity. The overall impression is that rooms are dated and could benefit from refreshing.

Dining & Food Quality
The hotel offers a complimentary breakfast, which receives varied feedback. Many guests appreciate the convenience and the unique pancake machine, which is a popular feature. The breakfast typically includes options like pancakes, bagels, cereal, and some form of eggs and fruit. However, some guests found the food quality to be inconsistent, describing it as basic, limited, or lacking in hot food options beyond pancakes. There were also mentions of items like stale cereal or mold on bagels. The breakfast area itself is often described as small and dated. Some guests also noted that breakfast items were sometimes put away earlier than advertised, which was inconvenient for those with later schedules.

Location & Accessibility
The hotel boasts a central location, making it convenient for guests to access various points of interest. It is situated within a close drive to downtown, the Old Mill District, and is easily accessible from major highways. Guests appreciate its proximity to a variety of restaurants and shopping options, including a large grocery store nearby. While many guests find the immediate surroundings to be safe, some have expressed concerns about activity in the parking lot. A significant accessibility factor is the absence of an elevator, meaning all rooms are accessed via stairs, which can pose a challenge for guests with mobility limitations or heavy luggage.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently highlighting their friendliness, helpfulness, and accommodating nature. Many reviews commend the team for going above and beyond to assist guests. The check-in and check-out processes are generally described as smooth, though some guests experienced delays due to new system implementations. A common issue reported is the unreliability of key cards, often requiring multiple trips to the front desk for re-activation. While housekeeping is generally seen as diligent, some reviews mention inconsistencies in service. The hotel's pet-friendly service is appreciated by many, though some specific instances of misunderstanding regarding service animals were noted. Staff are often praised for their efforts in problem resolution and their willingness to accommodate requests, contributing to a positive overall experience.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant draw for many guests traveling with animals. However, some pet-designated rooms have been noted to have persistent odors, suggesting a need for more thorough cleaning or renovation in these areas. The property is frequently described as dated and in need of maintenance or renovation, with visible signs of wear in common areas and rooms. Despite this, many guests still perceive it as a good value for the price, while others feel it is overpriced given its condition. The hotel offers laundry facilities for guest use, which are generally found to be convenient and affordable. Guests should be aware that the hotel has a strict late check-out policy, which may not always align with loyalty program benefits. The absence of an elevator is a consistent point of feedback, impacting accessibility for some guests.