Super 8 by Wyndham Billings

This hotel is frequently chosen by pet owners due to its accommodating policies and designated walking areas, making it a convenient stop for those traveling with animals. It also serves as a practical choice for road trippers and budget-conscious travelers seeking a good value for an overnight stay. The staff consistently receives high praise for their friendly and helpful demeanor, contributing significantly to a positive guest experience. While many guests find the hotel to be a comfortable and clean option, some report notable inconsistencies in room upkeep. The complimentary breakfast is often highlighted as a pleasant surprise, offering more variety than typically expected. To ensure a comfortable stay, guests might consider bringing their own pillows and verifying room conditions upon arrival.

Facilities & Amenities
The hotel offers a range of facilities designed for convenience, including a fitness center for guests to maintain their routines. While some guests found the Wi-Fi to be reliable, others experienced slow or intermittent connectivity, particularly at night. Ice machines are available, though their functionality was inconsistent across reviews, with some reporting them broken. Rooms are generally equipped with a refrigerator and microwave, adding to guest comfort. The air conditioning units are noted for working well by many, ensuring comfortable room temperatures, though some found them loud or faulty. Parking is ample and convenient, especially for those with trailers, and guests appreciate being able to park near their room windows for peace of mind.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests describe their rooms as clean and comfortable, with beds often praised for being restful. However, a significant number of reviews detail issues such as mold in bathrooms, hair found in tubs and on linens, stains on furniture and bedding, and general lack of thorough cleaning, including trash left under beds. Some rooms are described as spacious, while others are considered small or dark, with requests for better lighting. Noise levels from adjoining rooms, hallways, and outside traffic are a recurring concern for some, impacting sleep quality. Additionally, the condition of bathrooms, including water pressure and drainage, received negative comments, with some fixtures appearing worn or in need of repair.

Dining & Food Quality
The complimentary breakfast at the hotel receives varied but generally positive feedback. Many guests are pleasantly surprised by the variety and quality, often describing it as "good" or "better than expected" for a hotel of this type. Hot options like scrambled eggs and biscuits and gravy are frequently mentioned, alongside cereals, yogurt, and fruit cups. The coffee is often highlighted as being good, with some appreciating the 24/7 availability of hot beverages. However, some guests found the breakfast to be mediocre, with limited options or items running out quickly. While the hotel provides a convenient start to the day, there are no on-site restaurants for other meals, and nearby dining options are noted as being limited or requiring a short drive.

Location & Accessibility
The hotel's location is generally considered convenient, particularly for travelers on the interstate, offering easy access to the highway. Guests appreciate the ample parking, which is often suitable for larger vehicles and trailers. While some describe the area as quiet and safe, others perceive it as being in an industrial or less desirable part of town, with occasional concerns about security, such as unlocked side doors. The hotel is situated close to some shopping areas, but many reviews indicate a lack of nearby restaurants or grocery stores within walking distance, requiring guests to drive for meals or supplies. Overall, its primary appeal lies in its accessibility for those passing through rather than as a destination for local exploration.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, standing out as a highlight of many guests' stays. Reviewers frequently praise their friendliness, helpfulness, and attentiveness, describing them as welcoming and going "beyond for the customer." The check-in process is often noted as being smooth, quick, and efficient, contributing to a positive first impression. Guests appreciate the staff's willingness to accommodate requests, such as providing ice or assisting with room issues. While a few isolated incidents of rude or unhelpful staff were reported, the vast majority of comments commend the team for their excellent customer service and dedication to ensuring a comfortable experience for guests.

Additional Information
The hotel is widely recognized for its pet-friendly policy, accommodating both dogs and cats for a reasonable fee, and providing a convenient pet walking area with waste bags. However, some guests noted that rooms designated as pet-friendly might retain a lingering animal odor. A specific hotel policy regarding local residents not being allowed to stay has caused significant frustration for some individuals. Guests should also be aware that noise from other guests, including slamming doors and loud conversations in hallways, can be an issue, particularly in rooms near high-traffic areas. The hotel offers text message notifications for convenience, and while the internet access is available, its reliability can be inconsistent, especially during peak hours.