Super 8 by Wyndham High Point/Greensboro

The hotel's pet-friendly policy stands out as a key feature, making it a viable option for guests traveling with animals. Many guests find it a convenient and affordable option, often praising the friendly staff and comfortable beds. However, a significant number of reviews highlight concerns regarding cleanliness and maintenance, suggesting a decline in upkeep over time. It is particularly suitable for pet owners seeking accommodation in the area, business travelers attending local markets or meetings, and families visiting the nearby university or for tournaments. To enhance your stay, guests are advised to manage expectations regarding room condition and breakfast offerings, and it is recommended to confirm room amenities and cleanliness upon arrival to ensure a satisfactory experience.

Facilities & Amenities
Most guests appreciate the inclusion of in-room amenities such as a microwave, refrigerator, and coffee maker, which add convenience to their stay. The Wi-Fi generally functions well, though some guests experienced inconsistent connectivity. While some rooms feature a jacuzzi tub, offering a luxurious touch, others found these tubs to be unclean or too large to be practical. The air conditioning units are present, but some reviews indicate issues with their effectiveness, noise levels, or contribution to musty odors. The TVs are typically modern with good channel selection, though a few guests reported issues with remotes or signal. The elevators have been noted for cleanliness issues and occasional malfunctions. Vending machines are available and well-stocked. Parking is generally considered free and safe, though some guests expressed discomfort due to loitering or suspicious activities in the lot. Some guests found the in-room sofas to be uncomfortable or outdated.

Cleanliness & Room Comfort
Feedback on cleanliness is highly varied; while many guests describe their rooms as clean and well-maintained, a notable number reported issues such as dirty carpets, stained linens, mold, and even the presence of pests like cockroaches or bed bugs. The beds receive mixed reviews, with many finding them comfortable and firm, while others experienced discomfort due to hardness or dips in the mattress. Noise levels are a significant concern for some, with complaints ranging from loud traffic and thin walls allowing sound from neighboring rooms. Conversely, other guests found their stay to be quiet. Room sizes also vary considerably; some guests enjoyed spacious rooms, while others found them to be tiny with limited space to move or store belongings, sometimes lacking basic furniture. Bathrooms are frequently mentioned, with issues including mildew, scum, low toilets, and general uncleanliness, though some appreciated the water pressure. A recurring complaint is a persistent musty odor or smoke smell in some rooms.

Dining & Food Quality
The complimentary breakfast receives highly mixed and often negative feedback. Most guests found the selection to be limited, primarily consisting of carbohydrate options like bagels, waffles, and cereal, with a notable absence of protein items such as eggs, bacon, or fresh fruit. Many reviews mentioned issues with the waffle maker not working or burning waffles, and coffee being cold or containers empty. Some guests described the breakfast area as dirty or uninviting, with loud music. While some found it "decent" for a quick bite, many opted to eat elsewhere due to the poor quality or lack of variety. There is no mention of in-house room service, but guests noted the convenience of various dining options located within walking distance or a short drive from the hotel, suggesting that external restaurants are a better alternative for meals beyond the basic breakfast.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, making it highly convenient for guests. It is situated within easy reach of various restaurants and shopping areas, many of which are within walking distance. Its proximity to High Point University and the furniture district makes it an ideal choice for visitors attending events or business meetings in those areas. The hotel also offers good accessibility to the interstate and major highways, facilitating travel to and from the airport and surrounding cities like Greensboro. While parking is generally available and free, some guests expressed concerns about the safety and atmosphere of the parking lot due to loitering individuals or suspicious activities, though others found it to be safe and well-lit.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlighted positive interactions with front desk personnel, describing them as welcoming, courteous, and attentive to requests. The check-in process is generally reported as quick and easy, though some guests experienced delays or issues with pre-payments not being recognized. Housekeeping service receives mixed reviews; while some found rooms to be well-maintained, others reported that rooms were not cleaned daily, trash was not emptied, or fresh towels were not provided without specific requests. There were also instances of housekeeping entering rooms despite "do not disturb" signs. Manager availability is a point of contention, with some guests struggling to reach a manager to resolve issues, while others lauded the manager for being exceptionally accommodating and responsive. Issues with key cards frequently malfunctioning and a lack of staff presence at the front desk were also noted by several guests.

Additional Information
The hotel is notably pet-friendly, which is a significant draw for guests traveling with animals, though some found the associated fees to be high or noted a lingering pet odor in certain rooms. A recurring theme in reviews is the hotel's age and the need for renovation; many guests observed that rooms and facilities appear worn out, outdated, or in need of repairs, with issues like peeling paint, cracked fixtures, and general rundown appearances. Despite some efforts at remodeling, the overall impression for many is that the property has declined in upkeep. A major concern for a number of guests is security, with reports of suspicious individuals, drug-related activities, and altercations in common areas or the parking lot, leading some to feel unsafe. Guests also mentioned issues with a lack of extra pillows and occasional problems with hot water availability in rooms.