Super 8 by Wyndham Hill City/Mt Rushmore/ Area

This hotel, ideally situated at the end of Main Street, offers a convenient base for exploring Hill City and the surrounding Black Hills attractions, making it a prime choice for sightseers and road trippers seeking easy access to local shops and restaurants. Its signature feature is its central location, allowing guests to walk to many points of interest. The property generally receives praise for its friendly staff and overall cleanliness, though some aspects of room comfort and breakfast quality receive mixed feedback. It is also a suitable option for pet owners due to its accommodating policy. For a more comfortable stay, guests might consider bringing earplugs due to potential noise and should be aware that in-room amenities like refrigerators and microwaves are not consistently available.

Facilities & Amenities
The hotel features a pool and hot tub that are frequently mentioned, often praised for being clean and well-maintained, providing a relaxing option after a day of exploration. However, some guests noted the pool water could be too cold, and the hot tub occasionally had issues with excessive foam or cleanliness. While the hotel lists laundry facilities, some reviews indicate these are off-site at a nearby gas station, and machines may not always be functional. Wi-Fi connectivity is a common point of contention, with many guests reporting it as weak, insecure, or only accessible in the lobby, not in the rooms. The absence of vending machines and in-room refrigerators or microwaves is a recurring complaint, requiring guests to visit a nearby convenience store for snacks and drinks. An elevator is available, though it may only serve one wing of the hotel.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is generally positive, with many describing rooms as clean and well-kept, though some isolated reports mention soiled carpets, musty odors, or specific stains on bedding. Room comfort is a highly mixed topic; while some guests found the beds comfortable and appreciated the presence of a fridge and microwave (when available), a significant number reported uncomfortable beds with worn-out mattresses, squeaky box springs, or feeling like plywood. Noise is a notable concern, with guests frequently mentioning thin walls leading to disturbances from neighboring rooms, outside traffic, and creaky floors, particularly for those on lower levels. Bathrooms are described as clean by some, but others found them outdated, with issues like low toilets, leaks, or dirty caulk.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives negative feedback, often described as "subpar," "lame," "mediocre," or "disappointing." The offerings are typically limited to cold items, including frozen waffles, hard-boiled eggs, cereal, toast, and yogurt cups. Many guests expressed a desire for more substantial options, such as hot food, meat, or fresh fruit. The juice machine is frequently reported as broken, and the coffee is often described as watered down. Due to the limited and unappealing breakfast selection, many guests opted to dine at local cafes and restaurants in Hill City instead.

Location & Accessibility
The hotel's central location in Hill City is a major highlight, consistently praised by guests for its convenience. It is within easy walking distance of numerous shops, restaurants, and local attractions, including the Black Hills Central Railroad. Its proximity also provides excellent access to popular regional landmarks such as Mount Rushmore, Crazy Horse, and Custer State Park, making it an ideal base for exploring the Black Hills. While the location is highly advantageous, parking can be challenging. Guests frequently describe it as limited, crowded, or having an odd layout, sometimes making it difficult to find a spot, especially for those with trailers.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight specific instances of exceptional service, such as allowing early check-in, mailing back forgotten items at no charge, and providing support during unexpected events like car accidents. The check-in process is generally described as smooth, and staff members are noted for their willingness to go the extra mile to assist guests with various requests, from providing extra towels to offering local recommendations. The overall sentiment is that the staff's positive attitude significantly enhances the guest experience, despite any physical shortcomings of the property.

Additional Information
The hotel is notably pet-friendly, which is a significant advantage for guests traveling with animals. However, the overall hotel layout is often described as awkward or strange, with some rooms located in the basement or requiring passage through the pool area. Guests should be aware that the front desk may be locked up at night, requiring a call for entry. Some rooms have been noted to have a persistent musty odor or even a sewage-like smell. While not a common amenity, one review mentioned the availability of a tanning option. It is also important to note that rooms typically do not include an iron or ironing board.