Super 8 by Wyndham Mahwah

Its signature feature is its highly convenient location right off major highways, making it an ideal stop for travelers on long drives or those needing easy access to nearby cities and attractions. The hotel is particularly suited for short-term stays, business travelers, road-trippers, and budget-conscious travelers seeking a practical and accessible base, as it provides a straightforward and functional environment. Guests consistently highlight the friendly and helpful staff as a major positive, contributing significantly to a welcoming atmosphere and often going out of their way to assist. While the hotel offers a no-frills experience, many appreciate its focus on providing a clean and comfortable stay without hidden complexities. To enhance your visit, consider requesting a room away from the highway for a quieter experience, and be prepared for a basic "grab-and-go" breakfast, as the full breakfast experience is limited.

Facilities & Amenities
The hotel offers a range of basic facilities to support guest stays. Wi-Fi is available, though some guests experienced slow or spotty connections, impacting their ability to work, while others found it reliable for general use. Not all rooms are equipped with a microwave or refrigerator, which can be an inconvenience for longer stays or those with specific dietary needs, though some king rooms and a shared microwave on the first floor are available. The ice machine was frequently reported as broken or out of order, causing frustration for many. A self-laundry facility is provided, though some found its location unusual or noted issues with the single washer and dryer. The elevator was described by some as old or unsettling, affecting their sense of comfort. While TVs are present, some guests reported issues with functionality or remote controls, limiting entertainment options. Air conditioning units were noted for being either overly enthusiastic or not cooling effectively, impacting room temperature control.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests found their rooms to be clean and spotless, appreciating the efforts of housekeeping and noting the overall tidiness. However, a significant number of reviews mentioned issues such as stained carpets, musty odors, and dirty walls, which detracted from the perceived hygiene. Some guests reported encountering roaches, ants, or even bedbugs, which severely impacted their comfort and sleep quality. Beds received varied comments, with some finding them comfortable and ensuring a restful night, while others described them as hard or worn, with springs felt, leading to discomfort. Pillows were also described as either comfortable or hard. Noise levels varied, with some rooms being quiet while others, particularly those facing the highway, experienced considerable street noise, making it difficult to sleep. While coffee makers were generally present, the absence of microwaves and refrigerators in all rooms was a common point of concern. Bathrooms were often noted as clean, though some reviews mentioned mold, slow drains, or broken fixtures.

Dining & Food Quality
The hotel's dining options, particularly the complimentary breakfast, received overwhelmingly negative feedback. Most guests described the breakfast as minimal, often referring to it as a "joke" or "non-existent." It typically consists of a "grab-and-go" selection, including muffins, granola bars, coffee, tea, and sometimes juice or fruit. Many reviews highlighted a lack of variety, insufficient stock, or the absence of basic items like milk or orange juice, leading to disappointment. Some guests noted that the coffee for the in-room coffee maker was often unavailable, further limiting options. There is no dedicated dining area, requiring guests to take their food back to their rooms, which can be inconvenient. Overall, the food quality and selection were consistently cited as a major disappointment, falling far short of guest expectations for a complimentary offering and often leading guests to seek alternatives nearby.

Location & Accessibility
The hotel's location is consistently praised for its convenience and accessibility. Situated directly off major highways, it offers easy access for travelers, making it an ideal stopover point for those on long journeys. Guests appreciate its proximity to various restaurants and shopping centers, with many fast-food options and other eateries within walking distance or a short drive, providing ample dining choices. The hotel also provides ample free parking, which is a significant advantage for those traveling by car, ensuring a hassle-free arrival and departure. While the location offers excellent connectivity, some guests noted that rooms facing the highway can experience considerable traffic noise, impacting sleep quality. Despite this, its strategic position near key routes and local amenities makes it a practical choice for many.

Staff & Service
The staff at the hotel consistently receives high praise, standing out as a major positive aspect of the guest experience. Guests frequently describe the front desk staff as friendly, helpful, welcoming, and accommodating. Many reviews highlight their willingness to go "above and beyond" to assist guests, whether with quick check-in processes, addressing room issues, or providing local information, which significantly enhances the stay. The housekeeping staff is also commended for their efforts in maintaining cleanliness, with many guests noting their rooms were kept spotless and well-maintained. While some isolated incidents of staff being distracted or slow were mentioned, the overall sentiment is one of appreciation for the attentive service and positive interactions with the team, contributing significantly to a pleasant and comfortable stay.

Additional Information
The hotel is generally considered a no-frills property, offering a basic yet functional stay. While some online listings indicate a pet-friendly policy, several guests reported conflicting information upon arrival, with some being told dogs were not allowed or facing a daily pet fee, so guests should clarify this policy directly with the hotel if traveling with animals. The property is often chosen for its affordability compared to other hotels in the area, appealing to budget-conscious travelers. Some reviews noted that the hotel is undergoing improvements and has become safer over time, indicating a positive trend. Guests also mentioned the availability of umbrellas in rooms as a thoughtful touch. It's important to manage expectations regarding the property's age, as many areas are described as worn and in need of updating, which can affect the overall aesthetic.