Super 8 by Wyndham Nevada

The hotel is a popular choice for budget-conscious travelers and families seeking an affordable stay, often highlighted for its value. Many guests appreciate the friendly staff and the overall welcoming atmosphere. While some rooms are noted for their cleanliness and comfort, a significant number of reviews point to issues with maintenance and a pervasive smoke odor throughout the property. The hotel's specific offering of biscuits and gravy for breakfast is a recurring positive mention. For those considering a stay, it's advisable to confirm the availability of amenities like the pool and ice machine, as these are frequently reported as out of service. Additionally, guests should be prepared for varying room conditions and potential noise from other guests.

Facilities & Amenities
The hotel's facilities receive mixed feedback, with a notable number of guests reporting that the swimming pool is frequently closed or out of order, which is a disappointment, especially for families. Similarly, the ice machine is often found to be broken or non-functional, and there is no hot tub available. While most rooms are equipped with a refrigerator and microwave, several guests experienced issues with these appliances not working. Feedback on televisions is also varied, with some reporting non-functional TVs or remotes that do not sync properly. The hotel lacks an elevator, which can be inconvenient for guests with mobility issues or heavy luggage. Security concerns were raised by some, noting that exterior doors were occasionally found unlocked.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is highly polarized. Many guests describe their rooms as clean and comfortable, praising the overall tidiness and the softness of the towels. However, a substantial number of reviews report significant cleanliness issues, including stained carpets, dirty bathrooms, mold on ceilings, and unvacuumed floors. The presence of pests, specifically roaches and bed bugs, is a serious concern mentioned by multiple guests. Room smell is a frequent negative, with many reporting a pervasive odor of stale cigarette smoke, even in non-smoking rooms. While some found the beds comfortable, others described them as hard or having worn-out pillows. Issues with water pressure and temperature in the shower are also common, with some experiencing only lukewarm water or very low pressure.

Dining & Food Quality
The hotel offers a continental breakfast, which is a significant point of discussion among guests. The most consistently praised item is the biscuits and gravy, often highlighted as a hot and satisfying option. However, the overall breakfast variety is frequently criticized, with many guests desiring more options, particularly protein and fruit. Some reviews mention that the hot food items, including biscuits and gravy, were served cold or were not replenished adequately. The coffee is generally well-received, but other beverage options like milk and orange juice are sometimes reported as being unavailable or of poor quality. The breakfast area itself is described by some as small or located in an unappealing space, and some guests found the food to be stale or unappetizing.

Location & Accessibility
The hotel's location is generally viewed positively by guests, particularly for its easy access from the interstate and proximity to local amenities. Many appreciate its convenience for those traveling long distances or needing a quick stopover. The hotel is noted for being close to a Walmart and various food courts and restaurants, making it convenient for dining and shopping needs. Parking is available and generally described as good, with easy access to the hotel entrance. Some guests found the location suitable for specific events in nearby towns, despite requiring a short drive. While the immediate surroundings are considered safe by some, others have expressed concerns about the general area or congestion around the entrance due to construction.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight the polite and welcoming demeanor of the front desk team, with many instances of staff going "above and beyond" to assist guests, such as facilitating quick check-in, helping with luggage, or resolving room issues. The staff's willingness to provide discounts or early check-in when possible is also appreciated. While the majority of feedback is positive, a few guests reported instances of staff being difficult to understand, rude, or unhelpful regarding specific requests like towel replenishment or maintenance issues. Overall, the staff's dedication to providing good customer service is a recurring theme.

Additional Information
Guests should be aware that the hotel has a pet-friendly policy, though some found the designated areas for pets to be limited. There are mixed reports regarding the hotel's maintenance and overall upkeep, with some guests noting an older property that is well-maintained, while others describe it as outdated and in need of significant repairs. Some reviews mention a destination fee or an early check-in fee that guests were not always aware of beforehand. The hotel's key cards are occasionally reported to demagnetize easily, requiring frequent re-issuance. There are also mentions of long-term residents staying at the hotel, which some guests found unusual.