Super 8 by Wyndham O'Fallon

This hotel is often chosen for its affordable rates and convenient location, making it a practical option for budget-conscious travelers and road trippers. Its outdoor pool, though often seasonal, is frequently highlighted as a pleasant feature. While some guests report a clean and comfortable stay with friendly staff, a significant number of reviews point to considerable inconsistencies in cleanliness and service quality. The hotel is particularly suited for those seeking a straightforward overnight stop or a base for exploring nearby areas without high expectations for luxury. To ensure a more satisfactory experience, it is advisable to thoroughly inspect your room upon arrival and be prepared for potential variations in service.

Facilities & Amenities
The hotel offers a range of amenities, including an outdoor pool that many guests appreciate, especially during warmer months, though its operating hours or seasonal closures can be a point of contention. Free Wi-Fi is generally reported as fast and reliable, allowing guests to stay connected. For convenience, a fitness center is available, and some guests found it well-equipped. The property also provides laundry facilities with a washer and dryer on site. However, guests should be aware that the two-story building lacks an elevator, which can be challenging for those with mobility issues or heavy luggage. In-room amenities like refrigerators and microwaves are often present, but some reviews mention issues such as leaking units or non-functional outlets and phones.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly polarized. While some guests describe their rooms as very clean with comfortable beds and fresh linens, a substantial number report significant issues. Common complaints include dirty floors, stained walls and surfaces, and a pervasive moldy smell or other unpleasant odors. Several guests encountered bugs, including roaches and even bed bugs, leading to immediate departures. Room conditions are often described as rundown or dated, with some mentioning worn furnishings and uncomfortable beds. Noise levels are also mixed; while some found their stay quiet, others reported disturbances from loud neighbors, dog barking, or the smell of marijuana in hallways. Bathroom conditions also vary, with reports of dirty bathrooms, low water pressure, and clogged drains.

Dining & Food Quality
The hotel provides a complimentary breakfast, which is consistently described as basic and often falls short of guest expectations. Many reviews characterize it as "subpar," "minimal," or a "joke." The selection typically includes items such as waffles (either make-your-own or frozen), toast, cereal, and coffee. However, guests frequently report issues with items running out quickly, lack of replenishment, or poor quality, such as watery gravy or stale muffins. While some guests find it adequate for a quick grab-and-go option, those seeking a more substantial or varied breakfast may be disappointed.

Location & Accessibility
The hotel's location is frequently praised for its convenience, being situated close to the interstate, offering easy access for travelers. It is also noted for its proximity to the Midamerica airport, a local university, and a nearby military base, making it suitable for various purposes. The area is generally described as quiet, tucked away from heavy traffic, often bordered by cornfields or an office park. Free parking is available and typically well-lit. However, some guests have expressed concerns regarding security, citing instances of security doors being propped open and loitering in the parking lot, which can contribute to an uneasy feeling.

Staff & Service
Guest experiences with staff and service are notably inconsistent. While many reviews commend the friendly staff for being helpful and accommodating, particularly during check-in or when addressing specific requests, a significant portion of feedback highlights negative interactions. Some guests reported instances of rude staff, unresponsiveness to complaints, or a perceived lack of care, especially concerning cleanliness issues. Housekeeping consistency is a recurring problem, with many guests stating that their rooms were not cleaned daily, trash was not removed, or fresh towels were not provided without repeated requests. Issues with check-in processes, including reservation mix-ups or long waits, have also been noted.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though some mention varying pet fees and challenges finding suitable outdoor areas for pets. A strict cancellation policy is in place, which some guests found inflexible even in emergency situations. Despite being advertised as a non-smoking facility, a recurring issue mentioned in reviews is the strong smell of cigarette smoke or marijuana odor in hallways and even in some rooms, which can detract from the overall experience. Some guests have also noted that the property appears to be undergoing renovations, leading to a mix of updated and older, more worn rooms.