Super 8 by Wyndham Spokane Valley

This hotel offers a convenient stop for travelers, particularly those on road trips or seeking a budget-friendly option, due to its direct access to the interstate and proximity to various dining choices. Its signature feature is its strategic location, making it easy to access local amenities and the wider Spokane area. While the staff consistently receives high praise for their friendly and helpful demeanor, guests frequently note that the beds are uncomfortable and the breakfast offerings are very limited. The hotel is also a suitable choice for pet owners, though some specific policies should be clarified beforehand. To ensure a more comfortable stay, guests might consider bringing their own pillows and planning for breakfast outside the hotel, as the provided options are often insufficient.

Facilities & Amenities
The hotel provides access to a pool and hot tub, though it is important to note these facilities are located in a separate building across a parking lot at a neighboring property, which can be inconvenient, especially in inclement weather. Guests appreciate the availability of free Wi-Fi, which is generally reported as strong and reliable. While some find the elevators to be shaky or occasionally out of service, the presence of ice machines is a convenience. Parking is available on-site, though it can become crowded during peak times, and some guests experienced issues with accessible entry doors not functioning properly, requiring longer walks around the building.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. While some guests found their rooms to be clean and well-maintained, others reported issues such as stained carpets, peeling paint, water damage, and even the presence of bugs. The beds are a frequent source of complaint, often described as hard, lumpy, or uncomfortable, leading to restless nights. Noise is a significant concern, with many guests noting thin walls that allow sounds from adjacent rooms, hallways, and outside traffic to be easily heard, impacting sleep quality. Room amenities like televisions and mini-fridges sometimes have functionality issues, and bathrooms are often described as small or in need of updates.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives negative feedback, with many guests describing it as extremely limited and not meeting expectations. Options typically include packaged pastries, frozen waffles, oatmeal packets, coffee, and juice, with a notable absence of hot food items like eggs, bacon, or fresh bread. Many guests found the offerings so insufficient that they opted to purchase breakfast elsewhere, frequently mentioning the convenience of the Denny's restaurant located directly next door. The lack of variety and quality often leads to disappointment, making it advisable for guests to manage their breakfast expectations or plan alternative dining arrangements.

Location & Accessibility
The hotel boasts a highly convenient central location, situated directly off the interstate, making it easily accessible for travelers. Its proximity to Spokane and Spokane Valley allows for convenient access to various local attractions, shopping centers, and dining establishments. Guests appreciate being within walking distance or a very short drive of numerous fast-food restaurants, gas stations, and a grocery store. While the immediate surroundings are generally considered practical for travel needs, some guests have noted a mixed atmosphere in the area, though the hotel's direct access to major roadways remains a significant advantage for those navigating the region.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive reviews, with guests frequently highlighting their friendly, helpful, and accommodating nature. Many commend the front desk team for their professionalism and willingness to assist with various requests, from providing cleaning supplies to addressing room issues. While the check-in process is often described as smooth and efficient, some guests have experienced delays or issues with key card functionality. Housekeeping services are noted as inconsistent, sometimes requiring direct requests for towel replenishment or trash removal. Despite occasional challenges, the staff's dedication to providing good service is a recurring theme.

Additional Information
The hotel's pet-friendly policy is a notable feature, though guests should be aware of potential weight limits for animals and inquire about any additional fees upon booking, as these details are not always clearly communicated. Some guests reported issues with the handling of service animals, leading to misunderstandings. The property is frequently described as dated and in need of renovations, with many areas showing signs of wear and tear. Guests often experience issues with key cards deactivating frequently, requiring multiple trips to the front desk. Furthermore, the noise insulation between rooms is poor, leading to disturbances from neighboring guests and hallway activities.