Sybaris Pool Suites Mequon

This hotel is celebrated as a premier destination for couples seeking a romantic and private getaway, particularly for honeymooners and those celebrating anniversaries or birthdays. Its signature feature is the array of private in-room aquatic amenities, including personal pools, hot tubs, and steam rooms, which create an exclusive oasis for guests. Many reviews highlight the exceptional cleanliness of the suites and the overall relaxing environment. Guests consistently praise the attentive staff and the seamless check-in and check-out process. The hotel is designed for an adults-only experience, fostering a quiet and intimate atmosphere. To maximize your stay, guests recommend exploring the various suite types to find the perfect private aquatic setup, and it is advisable to confirm all desired amenities are fully functional upon arrival to ensure a flawless experience.

Facilities & Amenities
Guests are consistently impressed by the extensive in-room facilities designed for relaxation and entertainment. Many suites boast private pools, some even featuring a slide for added fun, along with luxurious hot tubs and steam rooms that are often praised for their perfect temperature and cleanliness. The inclusion of massage chairs and advanced sound systems with personal device connectivity further enhances the private oasis experience. Other notable amenities include fireplaces, wet bars, bidets, and private garages in certain suite types, offering convenience and privacy. However, some guests have noted issues such as worn-out massage chairs, malfunctioning steam rooms, or jacuzzi jets needing repair. A few also mentioned limited electrical outlets and occasional chilliness in the pool area, suggesting some facilities could benefit from updates.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and the overall comfort of its rooms, with many guests describing them as immaculate and beautifully set up. Reviewers frequently highlight the comfortable beds and the provision of luxurious robes and ample towels, contributing to a relaxing stay. The ambiance of the bedroom areas, often enhanced by special lighting and mirrors, is consistently noted as romantic. Most guests find the rooms to be very quiet, ensuring a peaceful retreat. However, feedback is mixed regarding specific maintenance and cleanliness issues. Some guests reported encountering stained whirlpools, dirty sheets, or stained carpets. Isolated incidents of ants, mice droppings, loose toilets, and loud air conditioning units were also mentioned. A few found rooms to be freezing cold despite provided heaters, and some noted uncomfortable rocky flooring in pool areas or flat pillows.

Location & Accessibility
The hotel's location is frequently described as quiet and secluded, providing a peaceful backdrop for a romantic getaway. While some guests appreciate the tranquility, a few have noted that there is "absolutely nothing to do around there" directly surrounding the property, implying a need to venture out for entertainment. However, many find the proximity to local restaurants and convenience stores to be highly beneficial for quick meals and snacks. A significant advantage for guests is the availability of private garages in certain suite types, offering direct and discreet access. Some guests have commented on the condition of the parking lot, suggesting it could be improved, but this does not detract from the overall positive sentiment regarding the hotel's accessible yet private setting.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight the quick check-in and check-out processes, contributing to a smooth and efficient arrival and departure. Many reviewers commend the staff for going "above and beyond" to ensure a pleasant stay, often providing thoughtful gestures or excellent recommendations for local dining. The team is described as attentive and professional, with specific mentions of security personnel being kind and informative upon arrival. While one guest initially experienced a dismissive response regarding a reservation cancellation, the situation was later resolved with a professional and satisfactory outcome by management, demonstrating a commitment to guest satisfaction. Overall, the positive interactions with the staff significantly enhance the guest experience.

Additional Information
This hotel operates as an adults-only establishment, catering specifically to couples seeking a private and intimate escape, which is a significant draw for many guests. It also maintains a pet-friendly policy, welcoming registered therapy dogs, though guests should be mindful of finding suitable outdoor areas. Certain suite types, such as the Chalet, offer unique features like a private garage with a height restriction, providing enhanced privacy. Guests appreciate the thoughtful complimentary amenities found in rooms, including bottled water, wireless phone chargers, and quality toiletries. The hotel also offers various add-on options like champagne and rose petals to enhance special occasions. While there have been instances of last-minute reservation cancellations due to maintenance, the hotel has shown a commitment to resolving these issues by offering alternative accommodations or solutions, demonstrating a proactive approach to guest satisfaction.