Hotel 't Paviljoen

The hotel stands out for its exceptional proximity to Ouwehands Zoo and its integration within a beautiful natural environment, particularly the Grebbeberg, offering a unique blend of family fun and outdoor activities. Guests consistently highlight the friendly and helpful staff, the excellent and extensive breakfast, and the overall comfortable beds as key elements of a positive stay. The convenient location is a major draw, making it an ideal choice for families visiting the zoo, nature enthusiasts eager to explore walking and cycling trails, and couples seeking a relaxed getaway. For a more tranquil experience, guests are advised to request a room located at the back of the hotel to minimize potential road noise. Additionally, taking advantage of the highly praised on-site dining options is recommended to enhance the overall stay.

Facilities & Amenities
The hotel provides a range of facilities and amenities designed to enhance guest convenience and leisure. A modern self check-in/out system offers flexibility, though some guests reported minor issues with its functionality. Guests benefit from free Wi-Fi, enabling connectivity throughout their stay, although some found the signal to be slow at times. Access to upper floors is facilitated by lifts, though a few isolated reports mentioned temporary issues. For those traveling with bicycles, secure bike storage is a valuable feature. The hotel also boasts inviting common areas, including a cozy living room equipped with games, darts, and table tennis, alongside a dedicated playroom for children, providing ample entertainment for all ages. Many rooms feature a balcony for outdoor relaxation, and some even include a luxurious bubble bath. However, a recurring comment from guests is the absence of in-room refrigerators, which some found inconvenient for storing drinks or snacks.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and the beds comfortable, contributing to a restful night's sleep. However, many reviews indicate that rooms can be small and some aspects of the decor appear dated, impacting the overall modern feel. A significant and frequently mentioned concern is the high noise levels within the hotel; thin walls mean sounds from adjacent rooms, corridors, and even staff conversations can be easily heard, disrupting peace and quiet. Rooms situated facing the main road or directly above the kitchen are particularly affected by persistent road noise and the hum of kitchen exhaust fans. Bathrooms are often described as small or compact, with some guests noting issues like wet floors after showering due to inadequate curtains or the absence of a door. Despite these points, many rooms offer a practical walk-in shower, and some even feature a relaxing bath. In-room amenities such as coffee and tea facilities are a welcome touch, providing convenience for guests.

Dining & Food Quality
The hotel's dining and food quality consistently receive high praise from guests, particularly regarding the breakfast. It is widely described as excellent, extensive, and featuring an abundance of fresh products, including fresh orange juice and delicious bread, making it a highlight for many. While most guests find the breakfast to be of great value, some consider it to be on the pricier side. The on-site restaurant, Magnolia, is highly recommended for both lunch and dinner, offering a cozy atmosphere that enhances the dining experience. Guests appreciate the varied menu and the tasty dishes served, often highlighting the attentive service provided by the staff. However, a few reviews mentioned that the portion sizes for dinner might be smaller than expected, which could be a consideration for some diners.

Location & Accessibility
The hotel's location is consistently lauded as a major advantage, primarily due to its direct adjacency to Ouwehands Zoo, offering unparalleled convenience for families and animal enthusiasts. Beyond the zoo, the hotel is beautifully situated within a natural environment, providing immediate access to picturesque walking and cycling trails on the Grebbeberg and through surrounding forests, appealing greatly to outdoor enthusiasts. A significant benefit for guests is the ample and readily available free parking, alleviating common travel concerns. Furthermore, the hotel is well-connected to public transport, being within walking distance of the train station and having a bus stop nearby, facilitating easy exploration of the wider area. While the location is generally excellent, guests should be aware that some rooms face a busy main road, which can result in noticeable traffic noise, particularly during peak hours.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, attentiveness, and professionalism, significantly enhancing the overall guest experience. The check-in and check-out processes are frequently described as easy and smooth, with the hotel offering a convenient self-check-in system and a responsive WhatsApp service for guest inquiries, ensuring quick assistance. While most interactions are positive, some guests reported isolated issues with the self-check-in system during late arrivals or noted a perceived lack of staff presence at reception at certain times. There were also a few comments about staff being rigid regarding specific requests or payment procedures. Despite these minor points, housekeeping is generally commended for maintaining clean rooms and consistently replenishing amenities daily, contributing to a comfortable and well-maintained environment for visitors.

Additional Information
The hotel offers a welcoming pet-friendly policy, making it a suitable choice for guests traveling with their dogs. Beyond the individual rooms, guests appreciate the availability of a game cabinet and a spacious playroom for children, providing engaging entertainment options for younger visitors and families. While the hotel generally offers good value, some guests noted that certain facilities or services might incur an additional charge, which is advisable to clarify upon booking. Although the hotel's interior has been modernly renovated and is described as cozy, some guests reported unexpected construction noise during early morning hours without prior warning, which temporarily impacted their comfort. Additionally, a few guests mentioned that the hotel's exterior might appear dated, contrasting with the updated interior ambiance.