Tabist THE GREEN OTARU

The hotel is highly regarded for its excellent location near the train station and its appealing public bath facilities, which many guests find to be a significant highlight of their stay. It offers good value for money, making it a suitable choice for budget-conscious travelers and sightseers looking to explore the city's attractions. The staff consistently receives praise for their helpfulness and friendly demeanor, contributing positively to the guest experience. While some aspects of the hotel show their age, the overall consensus points to a comfortable and convenient base for exploring the area. To make the most of your visit, be aware that the public bath is in a separate building, and consider requesting a room in the main building if available.

Facilities & Amenities
A standout feature is the public bath (onsen), which is widely praised for its cleanliness, modern appearance, and the convenience of being accessible 24 hours a day. Guests appreciate the well-maintained sauna and the overall quality of the bathing experience, noting the availability of amenities in the changing rooms. The hotel also provides a welcoming common area in the lobby, offering free coffee and ample space for relaxation or work, complete with charging points. Free Wi-Fi is available, though some guests noted it could be unreliable in rooms. Parking is offered on-site, providing a convenient option for those traveling by car, though it incurs an additional fee. The presence of an elevator ensures easy access to all floors.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed. While some rooms are described as clean and comfortable, particularly the beds, many guests noted that the rooms are small and appear dated, with older furnishings and carpets that sometimes show wear. The bathrooms are frequently mentioned as being very compact, often described as "cruise ship tiny" or "pod-like," and some guests reported issues with cleanliness or maintenance, such as a cold toilet seat or a broken toilet flush. Noise can be an issue, with many guests reporting thin walls that allow sounds from adjacent rooms or the hallway to be easily heard, impacting sleep quality. Lighting in some rooms was also noted as being dim.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests. It is situated just a few minutes' walk from the train station, providing easy access for arrivals and departures. Popular attractions like the canal area and various shopping and dining options are also within comfortable walking distance. Guests appreciate the proximity to convenience stores and local restaurants, making it easy to find meals and necessities. The hotel's location serves as a great base for exploring the town on foot. Parking is available on-site, which is a significant convenience for many travelers, though it is a paid service.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlighted the staff's willingness to assist with inquiries, provide directions, and resolve issues, with some staff members noted for their proficiency in English. The check-in process, while often involving a machine, is generally smooth, with staff readily available to provide assistance and guidance, especially for first-time users. Guests appreciate the efficient service and the overall welcoming atmosphere created by the team, contributing significantly to a positive stay.

Additional Information
Guests should be aware that the hotel is comprised of multiple buildings, and the public bath is located in a separate annex across the road from the main building, requiring guests to go outside to access it. This can be inconvenient, especially during cold or snowy weather, though the hotel provides sandals for this purpose. A compulsory onsen fee is charged upon check-in, regardless of whether guests intend to use the facilities. The hotel offers a free coffee service in the lobby, which is a popular amenity. Some guests noted that while the hotel offers good value for its price, the overall condition of the property, particularly in some rooms, reflects its age.