THB Dos Playas

The hotel is highly praised for its exceptionally friendly and attentive staff, making guests feel welcomed and well-cared for. Its prime location, close to both the beach and the town center yet offering a tranquil atmosphere, is a significant draw. The hotel is ideal for couples seeking a relaxing getaway and sightseers looking to explore the area, as well as solo travelers who appreciate a safe and welcoming environment. Guests also highlight the spacious and comfortable rooms and the overall good value. To make the most of your stay, consider requesting a room with a pool view to minimize road noise, and be aware of the specific pool and dining hours.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained and convenient. The swimming pool area is a popular spot, described as great with ample sunbeds and a convenient poolside bar. While some guests noted concerns about the frequency of pool cleaning and chlorine levels, it remains a pleasant area for relaxation. Rooms are equipped with air conditioning, though some experienced issues with control panels or inconsistent temperature. Free Wi-Fi is consistently praised for its strong and reliable connection throughout the hotel. While a hair dryer is provided in the bathroom, guests should note that a refrigerator is not standard in all rooms, and using the in-room safe incurs an additional charge. All rooms feature a balcony, with pool-facing rooms often recommended for a quieter experience.

Cleanliness & Room Comfort
The hotel generally receives positive feedback for its cleanliness and the comfort of its rooms. Rooms are described as spacious, well-maintained, and often recently renovated, with daily housekeeping and fresh towels provided. Most guests find the beds comfortable, contributing to a restful stay, although a few reported issues with squeaky frames or overly soft mattresses. The bathrooms are noted for being a decent size and very clean, featuring powerful showers. While the hotel aims for a quiet environment, some guests experienced noise from the nearby main road or from other guests, particularly at night. Additionally, some rooms were reported to let in too much light in the mornings, and a few guests noted issues with hot water pressure during peak times.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its excellence, offering a wide and varied selection of hot and cold buffet items, including fresh pastries, fruits, and various savory options. Feedback on dinner is more mixed; while many guests found the food quality good and tasty, some expressed a desire for more variety in the buffet. Specific complaints included dry bacon and stringy vegetables. A significant point of contention for many guests, particularly Spanish visitors, is the restaurant's operating hours, which close early at 9 PM, making it inconvenient for those accustomed to later dining. Furthermore, the hotel's policy of charging for bottled water at dinner, with no option for complimentary tap water despite it being available at breakfast, was a source of frustration and disappointment for numerous guests.

Location & Accessibility
The hotel boasts a highly advantageous location, situated close to the town center and the beach, making it convenient for guests to explore the area on foot. It is described as being near all amenities, including shops, restaurants, and nightlife, yet positioned in a tranquil spot away from the main bustle. Guests appreciate its proximity to popular beaches like Son Moll and Cala Agula, both within walking distance. While the hotel's location near a main road offers easy access, some guests noted that this proximity could lead to noise in certain areas, particularly around the pool and in rooms facing the road. For those traveling by car, parking is generally reported as being available and not difficult to find nearby.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the staff's willingness to assist with requests, provide local recommendations, and ensure a comfortable stay. The reception team is commended for their smooth check-in process and proactive support. The dining room staff are also singled out for their excellent service, including accommodating dietary needs such as gluten intolerance. While most feedback on service is positive, there were isolated comments regarding housekeeping not consistently vacuuming or changing bed sheets, though daily towel changes were appreciated. Overall, the dedication of the staff is a recurring theme, significantly enhancing the guest experience.

Additional Information
Guests should be aware of specific hotel policies that may impact their stay. The swimming pool operates with limited hours, typically closing at 7 PM, which some guests found to be inconveniently early. Similarly, the dinner service concludes at 9 PM, an earlier closing time than preferred by some, particularly Spanish guests. While the hotel is generally described as quiet and family-run, contributing to a relaxed atmosphere, guests arriving late should note that drinking water is not provided in the rooms upon arrival, and they may need to purchase it from a nearby shop. The hotel is also noted as being well-suited for guests on motorcycle road trips, offering a convenient base for exploring the region.