The Bulls Head

The hotel is primarily a traditional country pub with accommodation, offering a unique, historic charm that immerses guests in local life. It's particularly well-suited for walkers and hikers due to its proximity to scenic trails, as well as couples and families seeking a cozy, authentic experience. Many guests appreciate the friendly and welcoming staff who contribute significantly to the inviting atmosphere. The cleanliness and comfort of the rooms are consistently highlighted, providing a restful retreat after a day of exploring. While the food quality receives mixed reviews, the pub atmosphere and beer selection are often praised. A key aspect of the stay is that breakfast is served at a nearby sister pub, which is generally well-regarded for its quality but can be an inconvenience for some. To make the most of your stay, it's advisable to confirm breakfast timings and be aware of the pub's opening hours, as it may not be open all day.

Facilities & Amenities
Guests frequently note the convenience of the hotel's integrated bar and restaurant facilities, which are central to the traditional pub experience. The bar offers a good selection of beers and a welcoming atmosphere for both locals and visitors, often praised for its cozy ambiance. While the hotel does not feature extensive leisure facilities such as a fitness center or swimming pool, it provides essential in-room amenities like kettles with tea and coffee making facilities, ensuring guests can enjoy hot beverages at their leisure. A significant draw for many is the hotel's dog-friendly policy, allowing pets to accompany their owners, though some reviews mention a specific rule about dogs not being permitted on furniture, with a potential charge for non-compliance. Parking is generally convenient, with a free public car park located just a minute's walk away, although some guests have occasionally found it challenging to secure a space.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms, often describing them as spotless, immaculately clean, and scrupulously maintained. The beds are frequently highlighted for their comfort, with many guests reporting a restful night's sleep, though a few found the beds to be a little too firm. Rooms are generally described as spacious and beautifully decorated, contributing to a pleasant stay, although one guest found their room to be spartan. Feedback on noise levels is mixed; while some rooms offer a quiet retreat, others experienced disturbances from thin walls, pub activities downstairs, or even a noisy kitchen extractor fan. The showers are noted for good water pressure, though some guests encountered issues with their size or functionality. Other in-room amenities like televisions sometimes had issues with remotes, and some guests noted a lack of wardrobe space or hangers. The heating is generally effective, providing warmth, though some found it to be too high.

Dining & Food Quality
Feedback on dining experiences is varied, with the breakfast arrangement being a consistent topic. Most guests report that breakfast is served at a sister pub a short walk away, which is generally praised for its quality, offering a delicious and well-cooked full English breakfast with plenty of choice. However, some guests found the early morning timings or limited serving hours inconvenient. The hotel's own restaurant and pub food receive mixed reviews. The Sunday lunch is often highly recommended for its generous portions and tasty offerings, with some guests calling it one of the best they've experienced. The tapas menu, while extensive and sometimes lauded as excellent, also garners criticism for inconsistent quality, with some dishes described as poor or reheated. General food quality and service can be inconsistent, with some guests experiencing long waits or unavailable menu items, while others enjoyed excellent meals and attentive service. The bar is consistently praised for its good selection of beers.

Location & Accessibility
The hotel's central location in Old Glossop is a significant highlight for many guests, offering a charming and picturesque setting. It is particularly well-situated for those interested in outdoor activities, being close to beautiful hiking trails and Manor Park. Guests appreciate its proximity to the main town, which is within walking distance, providing access to additional amenities and attractions. While the location is generally quiet, some guests noted the presence of church bells chiming hourly. Parking is a common topic, with a free public car park conveniently located nearby, though some guests have occasionally found it challenging to secure a space. Accessibility within the hotel itself can be a consideration, as some guests noted that the stairs to upper-floor rooms could be quite steep, and the hotel is situated at the top of a hill, which might be a strenuous walk for some.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and welcoming demeanor, with many guests highlighting their positive interactions and the attentive service provided. However, the check-in process and overall communication from management have been a source of significant frustration for some. Several guests reported issues with confusing check-ins, being double-booked, or being charged incorrectly, leading to considerable distress. There are also recurring complaints about a lack of responsiveness to guest issues, such as broken in-room amenities like televisions or showers, and a general difficulty in getting management to address concerns or respond to inquiries. While the bar staff are often commended for their efficiency and pleasantness, the overall impression of service is mixed, with the positive interactions with front-line staff sometimes overshadowed by perceived shortcomings in management and problem resolution.

Additional Information
Guests should be aware of several specific operational details that impact their stay. The hotel operates with specific opening hours, often not opening until the afternoon, which means guests arriving early for check-in may find the building closed. A notable dog policy is in place, welcoming pets but stipulating that they are not allowed on furniture, with a potential charge for non-compliance. There have been recurring issues reported regarding booking and payment discrepancies, including instances of double-bookings and incorrect charges, which have caused significant inconvenience and frustration for some guests. The hotel's historic character is often mentioned, with its quirky, uneven floors adding to its charm. Additionally, the proximity to a church means that church bells chime regularly, which some guests found charming while others noted it as a source of noise.