The Cape

The hotel offers a distinctive stay, characterized by its charming cottages and beautifully maintained grounds featuring a relaxing pool. Guests consistently highlight the exceptional cleanliness of the accommodations, the comfortable beds, and the generally peaceful atmosphere, making it a serene escape. Its convenient location provides easy access to Cape May's attractions while being slightly removed from the busiest areas, offering a quiet respite. This makes it an ideal choice for couples seeking a tranquil retreat, families who appreciate the spaciousness of the cottages and the inviting pool, and frequent travelers prioritizing comfort and a well-kept environment. To ensure a smooth experience, guests should be aware of the digital check-in process and consider clarifying their room type preference—cottage or motel—at the time of booking. Bringing personal coffee supplies is also advisable, as on-site options are limited.

Facilities & Amenities
The hotel's beautifully designed and well-maintained pool is a significant highlight, frequently praised by guests as clean and relaxing, often featuring a waterfall feature. However, a recurring point of feedback is the limited availability of coffee on site, with many guests noting its absence in rooms and late accessibility at the office. Some guests also reported issues with vending machines being out of order. The landscaping and grounds are consistently lauded for their beauty and upkeep, contributing to the overall pleasant ambiance. While the property offers ample parking, some guests noted a lack of certain in-room amenities such as irons, hair dryers, chairs, tissues, and conveniently located electrical outlets, which can be an inconvenience.

Cleanliness & Room Comfort
Guests overwhelmingly praise the cleanliness of the rooms, describing them as spotless and well-maintained, though a few minor instances of hair on towels or dirty floors were reported. The comfortable beds and plush pillows are frequently highlighted, ensuring a restful night's sleep for most. Rooms are generally described as spacious, updated, and featuring nice decor. While many guests appreciate the quiet rooms, some experienced noise levels from road traffic, loud air conditioning units, footsteps from upstairs occupants, or slamming doors. The bathrooms are often noted for their cleanliness and excellent water pressure, though some are described as small with limited counter space. In-room amenities like a small fridge are appreciated, but the absence of a coffee maker is a common point of feedback.

Dining & Food Quality
A consistent and frequently mentioned aspect of the guest experience is the absence of on-site breakfast service, requiring guests to seek their morning meals elsewhere. Similarly, the lack of readily available coffee within the rooms or easily accessible on the property is a significant point of feedback. While some guests noted that coffee might be offered at the main office, it was often available only later in the morning, which proved inconvenient for early risers or those preferring immediate access to beverages. This means guests should plan to bring their own coffee supplies or factor in time to find off-site options. The hotel does not feature any on-site restaurants or offer room service, so all dining needs must be met by exploring the local area. This setup encourages guests to venture out and discover the culinary offerings of the surrounding town.

Location & Accessibility
The hotel's central location is consistently praised, offering a convenient balance between proximity to Cape May's attractions and a peaceful distance from its busiest areas. Guests appreciate being just a short drive to shopping, restaurants, and the beach, making exploration of the town effortless and quick. Its position also provides easy access to the ferry, which is a significant convenience for those traveling further afield. The property offers ample parking, which is a notable advantage for guests, especially in a popular destination where parking can often be challenging. While the location is generally quiet and provides a serene escape, some guests noted its proximity to a busy intersection could occasionally lead to some road noise, particularly during peak times. Overall, the accessibility and strategic placement make it an excellent base for exploring the region without being in the midst of constant activity.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight their positive interactions, noting how staff went out of their way to assist with requests, such as showing available cottages or resolving issues. The check-in process, which is primarily digital, is often described as easy and quick, though some guests initially experienced minor hiccups with access codes, which were promptly resolved by calling the provided contact number. While the staff are highly regarded, some guests noted that there might not be on-site staff available after certain evening hours. Feedback regarding housekeeping was mixed; most guests found rooms clean upon arrival, but some mentioned a lack of daily service or towel refreshment during multi-night stays.

Additional Information
A significant point of feedback from many guests revolves around the discrepancy between their booking expectations and the actual room received, with several expressing disappointment at being assigned a motel room when they believed they had booked a cottage. This suggests a need for clearer communication regarding room types during the reservation process. Another recurring theme is the lack of daily housekeeping service or towel refreshment for multi-night stays, which some guests found inconvenient. Privacy was a concern for a few, with mentions of window blinds not closing completely. Additionally, some guests noted unmarked steps or ledges at doorways, posing a potential tripping hazard. Minor issues like early morning garden sprinkler noise were also mentioned.